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CDW

Security and Incident Management Officer

CDW

. Provide physical security for CDW’s National Distribution Center .

Posted 10/22/2026full-timeRugby • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in physical security management, including CCTV monitoring, incident management, and compliance with security protocols. Proficient in customer-facing roles with strong communication and time management skills.

Highest-signal resume keywords
SIA LicensedCCTV MonitoringIncident ManagementCustomer-Facing Security ExperienceComputer/IT Literacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CCTV MonitoringIncident ManagementSecurity Documentation MaintenanceVisitor ID ChecksAlarm MonitoringAccess Control SystemsTheft Risk AssessmentLog MaintenanceFirst Aid AdministrationGatehouse Duties
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationStrong Time ManagementAbility to MultitaskTeam Collaboration
Certifications & Qualifications
SIA LicenseSC ClearanceDBS CheckBPSS StandardNSV Vetting
Industry Keywords
Physical SecurityCustomer-Facing RoleSecurity ProceduresLone WorkingShift Patterns

About the role

Key responsibilities & impact
  • Provide physical security for CDW’s National Distribution Center
  • Maintain a high-visibility presence and protect facility, assets, personnel, property, and staff
  • Perform security and visitor reception duties during business hours
  • Search individuals entering and exiting operational areas
  • Observe and report suspicious activities
  • Assess theft risk and provide feedback to leadership
  • Book delivery vehicles in and out
  • Liaise with NDC teams regarding collections and deliveries
  • Perform out-of-hours control room duties
  • Monitor and investigate CCTV
  • Monitor alarm, access, and detection systems
  • Conduct regular external patrols of the NDC
  • Maintain security documentation and logs
  • Follow security procedures
  • Liaise with keyholders and monitoring providers
  • Manage security, fire, and facilities incidents
  • Provide feedback to onsite leadership about security and facilities
  • Conduct visitor ID checks
  • Administer first aid where required
  • Liaise with police when necessary

Requirements

What you’ll need
  • Experience in a customer-facing reception/security role
  • Gatehouse duties experience
  • Experience working various shift patterns
  • Lone working experience
  • Knowledge of various security setups
  • CCTV monitoring and investigation experience
  • SIA licensed
  • SC cleared
  • Experience maintaining various logs
  • Computer/IT literacy
  • Excellent written and verbal communication skills
  • Strong time management skills
  • Ability to multitask and follow complex instructions
  • Ability to work independently and as part of a team
  • Willingness to cover additional shifts where required
  • Subject to DBS criminal records check, BPSS baseline personnel security standard, and NSV national security vetting

Benefits

Comp & perks
  • Equal opportunity employer
  • AI-fluent, learner-focused work culture
  • Collaborative environment
  • Supported professional growth
  • Opportunity to use AI thoughtfully in the application process