Senior Manager, Business System Analysis

CDW

. Lead the Business Systems Analysis area by setting priorities, allocating resources, and ensuring teams deliver consistent, high-quality analysis and solution outcomes aligned with business and Technology objectives .

Posted 9/28/2026full-timeRemote • United StatesSenior💰 $158,000 - $220,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Systems Analysis, including requirements elicitation, process modeling, and solution evaluation, while effectively leading cross-functional teams and managing complex strategic programs. Proficient in stakeholder communication and governance, ensuring alignment with business objectives and compliance standards.

Highest-signal resume keywords

Business Systems AnalysisPeople LeadershipProcess ModelingAgile MethodologiesRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisFunctional RequirementsSolution EvaluationPortfolio PlanningData GovernanceSQLRelational DatabasesBudget OversightPerformance ManagementTechnology Delivery

Soft Skills

Excellent CommunicationInfluencing StakeholdersCoaching and MentoringBuilding ConsensusProblem Solving

Tools & Technologies

Requirements RepositoriesProcess Modeling ToolsWork Management ToolsMicrosoft Office Applications

Certifications & Qualifications

CBAPPMI-PBAPMPSAFeLean Six Sigma

Industry Keywords

Data QualityAnalyticsTechnology ComplianceOperational StandardsCross-Functional Collaboration

Tech Stack

Tools & technologies

PMPSDLCSQL

About the role

Key responsibilities & impact

Lead the Business Systems Analysis area by setting priorities, allocating resources, and ensuring teams deliver consistent, high-quality analysis and solution outcomes aligned with business and Technology objectives
Lead multiple related business systems analysis teams and provide direction to managers and professional coworkers, including goal setting, coaching, performance management, workforce planning, and talent development
Develop area and team plans, priorities, operating rhythms, and resource strategies aligned with Technology and enterprise objectives
Oversee intake, discovery, analysis, prioritization, and documentation of complex business and functional requirements across a portfolio of initiatives
Partner with business, product, architecture, engineering, data, security, and project leadership to translate strategies and challenges into feasible solution options and recommendations
Ensure consistent standards for requirements elicitation, process modeling, systems analysis, traceability, acceptance criteria, testing support, and solution validation
Direct analysis of non-standard operational and business problems, identify root causes, evaluate alternatives, and drive resolution
Assess demand, capacity, risk, dependencies, and trade-offs; allocate resources and adjust priorities based on objectives, business plans, and funding
Provide governance and leadership for business process design and optimization
Establish performance measures and reporting for delivery, quality, stakeholder outcomes, risks, and continuous improvement
Build relationships with senior leaders and cross-functional partners; communicate complex or sensitive matters and influence decisions
Promote knowledge sharing, reusable practices, tools, templates, and communities of practice
Ensure compliance with technology, data, privacy, security, financial, and operational standards and policies
Manage large, complex, cross-functional strategic programs
Manage external partners or vendors when applicable, including scope, quality, performance, risks, and business alignment

Requirements

What you’ll need

Bachelor’s degree and 10 years of experience in business systems analysis, business analysis, technology delivery, process design, product delivery, or a related field, including 3 years of people leadership experience, OR 14 years of relevant experience, including 3 years of people leadership experience
Experience leading multiple related teams, managers, or a broad portfolio of professional work in a matrixed organization
Demonstrated expertise in business and functional requirements, systems analysis, process modeling, solution evaluation, and technology delivery methodologies
Strong understanding of how business systems analysis integrates with product management, architecture, engineering, quality assurance, data, security, and project or program management
Proven ability to translate business strategies and ambiguous problems into clear priorities, plans, decisions, and measurable outcomes
Experience with portfolio planning, demand and capacity management, resource allocation, risk management, and budget or vendor oversight
Demonstrated ability to identify and resolve complex, non-standard operational and business problems with broad cross-functional impact
Excellent written and verbal communication skills, including the ability to communicate complex concepts, handle sensitive issues, influence senior stakeholders, and build consensus
Strong leadership capability with experience coaching leaders and professionals, building inclusive teams, managing performance, and developing talent
Proficiency with business analysis and collaboration tools, including requirements repositories, process modeling, work management, reporting, and Microsoft Office applications
Experience working in Agile, product, project, and/or software development life cycle environments
Experience developing business cases, evaluating cost/benefit and risk, and supporting investment or prioritization decisions
Master’s degree in business, information systems, technology, or a related field, a plus
Industry certification such as CBAP, PMI-PBA, PMP, SAFe, Lean Six Sigma, or equivalent, a plus
Experience with data governance, data quality, analytics, SQL, or relational databases, a plus

Benefits

Comp & perks

Annual bonus target of 15% subject to terms and conditions of plan
Benefits program (details provided at https://cdw.benefit-info.com/)
Remote work arrangement
Salary ranges may be subject to geographic differentials