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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft partner management, commercial excellence, and strategic partnership development. Capable of leading cross-functional teams, driving sales accountability, and executing partner enablement programs while maintaining compliance and maximizing profitability.
Highest-signal resume keywords
Microsoft Partner ManagementCommercial Agreements NegotiationData-Driven AnalysisCross-Functional CollaborationPartner Enablement Programs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partner ManagementSales AccountabilityMarket AnalysisProfitability MaximizationRebate Scheme ManagementBusiness PlanningStakeholder MappingROI ManagementCompliance MaintenanceProgram Development
Soft Skills
Clear CommunicationStrong Work EthicProblem-Solving AbilityEmotional IntelligenceGrowth Mindset
Tools & Technologies
Sales ToolsPartner Management SystemsData Analysis ToolsCollaboration PlatformsMarketing Tools
Industry Keywords
IT ChannelPartner ExperienceCommercial ExcellenceCustomer ExperienceQBRsStakeholder EngagementMarket LandscapeWhitespace OpportunitiesFunded HeadsAccreditations
About the role
Key responsibilities & impact- Own the partnership between CDW and Microsoft across UK and international entities
- Lead commercial excellence, partner experience, sales and customer experience, and continual improvement initiatives
- Review partner rebate schemes and targets and advise Solutions, PPM and sales leadership on actions to improve profitability
- Own rebate profitability and maximise partner schemes, investments, programmes and profitability
- Negotiate and execute commercial agreements for major partnerships
- Document and drive sales accountability through partner plans, goal setting, QBRs, business planning and stakeholder mapping
- Analyse partner opportunities, competitors and market landscape and identify whitespace opportunities
- Lead partner investment and reinvestment opportunities across funded heads, marketing and rebates
- Collaborate with OCTO, Solutions, Sales and Managed/Professional Services teams to drive partner-related services
- Deliver executive-level engagements, QBRs, partner and customer events
- Grow programme opportunities and revenue with the Programmes and Incentives Specialist
- Manage partner internal and external communications
- Articulate CDW’s strategy, propositions, GTMs and value statement to partner stakeholders
- Deliver partner enablement programmes with sales teams
- Maintain partner compliance, including accreditations, contracts and certifications
- Manage partner ROI, governance plans and reviews
- Lead relevant communications to sales and drive seller adoption
- Serve as an escalation point for sales and customer issues within the partner
- Support, mentor or coach the Programmes and Incentives Specialist and other practice roles
- Connect regularly with US and Canada PPM teams on best practices and global partner approaches
Requirements
What you’ll need- At least 5 years’ experience in a Microsoft partner management role or equivalent in the IT Channel
- Understanding of the channel, CDW’s market, competition and how CDW wins
- Ability to lead teams and large partner programs
- Clear and articulate communication skills
- Strong intellectual capability and curiosity
- Initiative and proactivity
- Strong work ethic and resilience
- Excellent prioritisation and time-management skills
- Data-driven and analytical approach
- Ability to build and leverage networks effectively
- High emotional intelligence and people skills
- Growth mindset and openness to learning
- Strong problem-solving ability
- Results-focused execution
- Willingness to engage with evolving technology and tools
- Readiness to explore, adapt, and grow with AI
- Ability to work cross-functionally with sales, solutions, marketing, OCTO, services and partner teams
Benefits
Comp & perks- Hybrid work arrangement
- Collaborative and supportive work environment
- Growth and professional development support
- AI learning and experimentation opportunities
- Equal opportunity employment