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CDW

Senior Sales Support

CDW

. Support the UK & International Sales Operations Shared Service Centre and sales organization in the operational execution of sales .

Posted 10/22/2026full-timeCape Town • South AfricaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the end-to-end sales process, enhancing customer experience, and building strong stakeholder relationships. Proficient in utilizing CRM systems and ERP solutions to ensure data accuracy and process efficiency.

Highest-signal resume keywords
Sales Process UnderstandingCRM Systems ExperienceERP Solutions ProficiencyStakeholder Relationship BuildingData Input Accuracy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ManagementQuotation ProductionTransaction ManagementProcess EnhancementClient Contract Execution
Soft Skills
CuriosityRelationship BuildingMotivationAccountabilityAdaptability
Tools & Technologies
CRM SystemsERP SolutionsReporting Tools
Industry Keywords
Sales OperationsCustomer ExperienceInternational OrganisationStakeholder RelationshipsVendor Management

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Support the UK & International Sales Operations Shared Service Centre and sales organization in the operational execution of sales
  • Enhance the overall customer experience and develop the customer account base
  • Support the full end-to-end order process and manage transactions through company systems
  • Liaise with internal business units, external vendors, suppliers, and customers
  • Build, maintain, and enhance stakeholder relationships
  • Produce accurate and timely client-facing quotations within customer margin policies
  • Work with Sales and customers to deliver excellent service
  • Liaise with Customer Services regarding returns, replacement devices, and query resolution
  • Input orders within agreed SLAs with timeliness and accuracy
  • Manage customer purchase orders with the procurement team
  • Manage customer back-orders
  • Build strong relationships with internal and external customers
  • Execute internal- and external-facing documents, reports, and contracts
  • Facilitate client contract signatures where necessary
  • Maintain knowledge of core vendors and their associated portals
  • Identify process enhancements
  • Ensure data-input accuracy and resolve issues

Requirements

What you’ll need
  • Proven track record of working in an administrative function within a fast paced international organisation
  • Ability to follow a defined business process with curiosity and willingness to understand the reasons behind it
  • Strong understanding and experience of the sales process
  • Experience building relationships and engaging with multiple internal business units
  • Experience using CRM systems, ERP solutions and reporting tools
  • Credible, motivated, and accountable
  • Ability to build meaningful and lasting relationships
  • Desire and ability to “win hearts and minds”
  • Confident yet humble approach
  • Curiosity, a learner’s mindset, and willingness to engage with evolving technology and tools
  • Readiness to explore, adapt, and grow with AI integration
  • Applicants must meet applicable work authorization requirements for South Africa

Benefits

Comp & perks
  • Collaborative environment where work matters, growth is supported, and contributions help shape what’s next
  • Equal opportunity employment