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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end sales process, enhancing customer experience, and building strong stakeholder relationships. Proficient in utilizing CRM systems and ERP solutions to ensure data accuracy and process efficiency.
Highest-signal resume keywords
Sales Process UnderstandingCRM Systems ExperienceERP Solutions ProficiencyStakeholder Relationship BuildingData Input Accuracy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementQuotation ProductionTransaction ManagementProcess EnhancementClient Contract Execution
Soft Skills
CuriosityRelationship BuildingMotivationAccountabilityAdaptability
Tools & Technologies
CRM SystemsERP SolutionsReporting Tools
Industry Keywords
Sales OperationsCustomer ExperienceInternational OrganisationStakeholder RelationshipsVendor Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the UK & International Sales Operations Shared Service Centre and sales organization in the operational execution of sales
- Enhance the overall customer experience and develop the customer account base
- Support the full end-to-end order process and manage transactions through company systems
- Liaise with internal business units, external vendors, suppliers, and customers
- Build, maintain, and enhance stakeholder relationships
- Produce accurate and timely client-facing quotations within customer margin policies
- Work with Sales and customers to deliver excellent service
- Liaise with Customer Services regarding returns, replacement devices, and query resolution
- Input orders within agreed SLAs with timeliness and accuracy
- Manage customer purchase orders with the procurement team
- Manage customer back-orders
- Build strong relationships with internal and external customers
- Execute internal- and external-facing documents, reports, and contracts
- Facilitate client contract signatures where necessary
- Maintain knowledge of core vendors and their associated portals
- Identify process enhancements
- Ensure data-input accuracy and resolve issues
Requirements
What you’ll need- Proven track record of working in an administrative function within a fast paced international organisation
- Ability to follow a defined business process with curiosity and willingness to understand the reasons behind it
- Strong understanding and experience of the sales process
- Experience building relationships and engaging with multiple internal business units
- Experience using CRM systems, ERP solutions and reporting tools
- Credible, motivated, and accountable
- Ability to build meaningful and lasting relationships
- Desire and ability to “win hearts and minds”
- Confident yet humble approach
- Curiosity, a learner’s mindset, and willingness to engage with evolving technology and tools
- Readiness to explore, adapt, and grow with AI integration
- Applicants must meet applicable work authorization requirements for South Africa
Benefits
Comp & perks- Collaborative environment where work matters, growth is supported, and contributions help shape what’s next
- Equal opportunity employment
