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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in technical project and program management, particularly in marketing, supply chain, sales, or finance, with a strong focus on Agile methodologies and stakeholder communication. Proven ability to lead strategic initiatives, manage risks, and enhance program performance through effective governance and metrics tracking.
Highest-signal resume keywords
Technical Project ManagementAgile MethodologiesSaaS Solutions ImplementationStakeholder CommunicationKPI Tracking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementAgile DeliveryRisk ManagementBudget ManagementMetrics TrackingExecutive ReportingConflict ResolutionStrategic LeadershipProgram Performance EnhancementPrioritization
Soft Skills
Verbal CommunicationWritten CommunicationRelationship BuildingPersuasivenessMentoring
Tools & Technologies
CertiniaServiceNowMicrosoft OfficeSAFe
Industry Keywords
Professional ServicesBusiness-to-Business MarketplaceTechnology Industry
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Lead strategic projects initiated by the SLT and approved by the Director of Portfolio Management
- Lead the overall project delivery process and provide leadership, administration, decision-support, and facilitation for strategic technology projects
- Support planning and execution of portfolio initiatives with departments and partnered stakeholders
- Ensure consistent development, execution, and reporting in line with department SOPs and best practices
- Track delivery of Agile objectives and communicate in-process status to the portfolio team
- Enforce governance policies and materials to support stakeholder consolidation
- Track portfolio metrics and KPIs, including team performance, budget spending, and benefit realization
- Manage internal customer engagement to align expectations with results delivery
- Manage risk registers for strategic programs and Agile release trains; track and mitigate risks with the portfolio team
- Coordinate and complete roadmaps for aligned functional and product teams
- Enhance the Release Train Engineer function to improve program performance across business value streams
- Develop and support stakeholder communication processes for project-level status and business expectation management
- Monitor project progress and quality, manage issue resolution, and take corrective action as needed
- Monitor financial delivery and issue management, escalating budget issues and variances when necessary
Requirements
What you’ll need- Bachelor’s Degree and 7+ years of technical project / program management with marketing, supply chain, sales or finance experience, OR 11+ years total Information Technology experience, to include 7+ years of technical project / program management with marketing, supply chain, sales or finance experience
- History of implementing or enhancing SaaS solutions for a Professional Services business
- Highly skilled in developing, publishing, and presenting executive level slide decks and reports; expert knowledge required
- Strong strategic and executional leadership
- Ability to balance competing priorities, adapt to changing business needs, and meet deadlines
- Demonstrated ability to prioritize across a wide range of efforts
- Excellent verbal and written communication skills and ability to interact effectively with stakeholders at all levels
- History of building and maintaining productive working relationships
- Strong conflict resolution skills; ability to be persuasive and hold partners and coworkers accountable
- Proficient in Microsoft Office applications
- Ability to attract, build, and mentor a talent pool that builds bench strength and supports succession planning
- Experience with Certinia for Professional Services, ServiceNow for project management, SAFe (Scaled Agile for Enterprise), Business-to-Business marketplace, and the technology industry is a plus
- Master’s degree in a related field is a plus
- Certification or progress toward certification is a plus
Benefits
Comp & perks- Annual bonus target of 10% subject to terms and conditions of plan
- Benefits overview available at https://cdw.benefit-info.com/
- Salary ranges may be subject to geographic differentials
