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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and supporting Windows Server and desktop systems within secure enterprise environments, with a strong focus on Active Directory management, system patching, and troubleshooting. Proven ability to collaborate effectively with cross-functional teams while maintaining compliance with security and operational procedures.
Highest-signal resume keywords
Windows Server AdministrationActive Directory ManagementSystem PatchingTroubleshooting SkillsDoD 8570/8140 IAT Level II Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows ServerWindows Desktop SupportGroup PolicyDNSDHCPPowerShellVulnerability RemediationSystem ConfigurationBackup and RecoveryEnterprise IT Operations
Soft Skills
Customer ServiceCommunicationDocumentationCollaborationTroubleshooting
Tools & Technologies
VMwareHyper-VMicrosoft Endpoint Configuration ManagerSCCMMECMWSUSVulnerability Scanning ToolsDISA STIGsEnterprise Monitoring ToolsSecure Configuration Standards
Certifications & Qualifications
Active TS/SCI ClearanceDoD 8570/8140 IAT Level II CertificationSecurity+ CE
Industry Keywords
Enterprise EnvironmentsChange ManagementOperational ProceduresAuthentication ConceptsSystem Health Monitoring
Tech Stack
Tools & technologiesCyber SecurityDNSTypeScriptVMware
About the role
Key responsibilities & impact- Administer and support Windows Server and Windows desktop systems across secure enterprise environments
- Create, modify, and maintain user accounts, groups, permissions, organizational units, and access controls within Active Directory
- Apply approved system patches, updates, and configuration changes according to established maintenance procedures
- Assist with Group Policy management, workstation configuration, software installation, and system baseline maintenance
- Monitor system health, review logs, respond to alerts, and escalate complex issues as appropriate
- Troubleshoot hardware, software, operating system, authentication, and connectivity issues
- Support vulnerability remediation, including reviewing scan findings, applying fixes, and documenting remediation status
- Maintain technical documentation, system configurations, troubleshooting steps, inventory records, and standard operating procedures
- Assist with backups, restore testing, account audits, system checks, and routine operational tasks
- Coordinate with help desk, cybersecurity, network, and engineering teams to support reliable and secure system operations
Requirements
What you’ll need- Active TS/SCI clearance required at the time of hire
- U.S. citizenship required due to federal contract and clearance requirements
- 4+ years of relevant experience in systems administration, desktop/server support, or enterprise IT operations
- Hands-on experience supporting Microsoft Windows Server and Windows desktop environments
- Working knowledge of Active Directory, Group Policy, DNS, DHCP, user permissions, and basic enterprise authentication concepts
- Experience performing system patching, software installation, troubleshooting, and routine maintenance activities
- Ability to follow change management, security, documentation, and operational procedures in a secure environment
- Strong customer service, troubleshooting, communication, and documentation skills
- Ability to work collaboratively with senior administrators, cybersecurity teams, network teams, and end users
- DoD 8570/8140 IAT Level II certification, such as Security+ CE, or ability to obtain/maintain required compliance certification is a plus
- Experience supporting VMware, Hyper-V, or other virtualized server environments is a plus
- Familiarity with DISA STIGs, vulnerability scanning tools, secure configuration standards, and remediation workflows is a plus
- Experience using PowerShell for basic administration, reporting, or automation tasks is a plus
- Exposure to Microsoft Endpoint Configuration Manager, SCCM, MECM, WSUS, or similar patching and deployment tools is a plus
- Basic understanding of backup and recovery processes, file services, print services, and enterprise monitoring tools is a plus
Benefits
Comp & perks- Salary range of $145,000–$175,000 depending on experience and skill set
- CDW benefits package
- Salary ranges may be subject to geographic differentials