Mid-Level HR Operations Analyst

CEA

. Support third-shift employees and managers by answering questions and providing guidance on HR processes, policies, and procedures .

Posted 9/15/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Personnel Administration and Payroll Administration, including timekeeping, onboarding, and employee record management. Proficient in HR processes and policies, with a strong understanding of labor legislation and HR operational metrics.

Highest-signal resume keywords

Personnel AdministrationPayroll AdministrationTimekeeping SystemsHR PoliciesLabor Legislation Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TimekeepingPayroll ProcessingEmployee OnboardingExcelHR Operational Metrics

Soft Skills

CommunicationProblem-SolvingAdvisory Skills

Tools & Technologies

HR SystemsService Desk Tools

Industry Keywords

Distribution CentersLogisticsManufacturingRetail24-Hour Operations

About the role

Key responsibilities & impact

Support third-shift employees and managers by answering questions and providing guidance on HR processes, policies, and procedures
Handle Personnel Administration and Payroll Administration activities, including timekeeping, working hours, time banks, vacation, benefits, leave of absence, onboarding, employee changes, and offboarding
Monitor and resolve timekeeping issues, ensuring data accuracy for payroll processing
Assist employees with questions about payroll, benefits, deductions, payments, and other HR processes
Support hiring and onboarding processes for new third-shift employees
Monitor employee changes, schedule changes, transfers, and administrative requests
Advise managers on HR procedures and policies
Serve as the HR point of contact for the third shift, referring matters to other departments as needed
Identify deviations, inconsistencies, and opportunities to improve HR administrative processes
Organize and update employee records, documents, and information
Support communication, onboarding, engagement, and other HR initiatives for the shift
Partner with operations leaders, HR, Payroll, Benefits, Occupational Health, and support functions
Ensure processes are carried out in accordance with internal policies, labor legislation, and company procedures

Requirements

What you’ll need

Bachelor's degree completed or in progress in Business Administration, Human Resources, People Management, or a related field
Previous experience in Personnel Administration, Payroll Administration, or HR Operations
Knowledge of electronic timekeeping, working hours, time banks, vacation, benefits, onboarding, offboarding, and leave-of-absence processes
Basic to intermediate knowledge of labor legislation
Intermediate Excel skills
Comfortable using HR systems and service desk tools
Availability to work on-site on the third shift, from 9:00 p.m. to 6:48 a.m., Monday through Friday
Previous experience in distribution centers, logistics, manufacturing, retail, or 24-hour operations is a plus
Experience providing HR support to a large employee population is a plus
Experience with timekeeping and payroll systems is a plus
Knowledge of HR operational metrics is a plus
Experience working directly with managers and operations teams is a plus

Benefits

Comp & perks

Medical and dental insurance for employees and dependents
Dr. C&A – Telemedicine and teletherapy
Annual bonus
Parking or transportation allowance (work location: Raposo Tavares – Jardim Ipê, São Paulo)
Birthday Day Off: one paid day off during your birthday month
Flexible working hours
On-site restaurant
Flexible meal benefit (food allowance and/or meal voucher)
TotalPass
Semiannual vacation
Employee discount on purchases at C&A stores and e-commerce platform
Innovative and fun work environment
Professional development opportunities
Commitment to diversity and respect