Manager, Digital Design

Cedars-Sinai

. Develop and implement digital design strategies and execution to drive growth, expansion, and innovation of Cedars-Sinai’s digital capabilities and customer experience .

Posted 9/17/2026full-timeLos Angeles • California • United StatesSeniorLead💰 $138,299 - $214,032 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in human-centered design, user experience research, and strategic innovation practices, with a strong focus on developing consumer-facing digital products and services. Proficient in leading design thinking workshops and fostering collaborative environments to enhance digital capabilities and customer experiences.

Highest-signal resume keywords

User Experience ResearchDesign StrategyDesign Thinking & ExecutionHuman-Centered DesignDigital Product Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Experience ResearchDesign StrategyDesign ThinkingHuman-Centered DesignQuantitative ResearchQualitative ResearchService DesignMock-UpsUser JourneysDesign Best Practices

Soft Skills

CollaborationCreative DirectionLeadershipCommunicationFacilitation

Industry Keywords

Digital DesignConsumer ExperienceInnovation ManagementCo-DesignDesign Research

About the role

Key responsibilities & impact

Develop and implement digital design strategies and execution to drive growth, expansion, and innovation of Cedars-Sinai’s digital capabilities and customer experience
Collaborate with multidisciplinary teams to scope, design, concept test, and deliver consumer-facing digital products and services
Translate business objectives and user goals into solutions based on user feedback
Identify opportunities and provide feedback loops to assess impacts and pivot approaches
Advise and support organizational teams on creative direction for mobile apps, interactive web experiences, physical products, and services
Direct the digital design cohort in conceptualizing, planning, and implementing creative work
Lead and champion human-centered design, design research/synthesis, and strategic innovation practices
Design and guide quantitative and qualitative research and contextual design investigations
Create personas, user journeys, mock-ups, service blueprints, stories, and opportunities from research insights
Lead or support convergent and divergent design processes for physical and digital services/products with product, business strategy, and engineering collaborators
Design, plan, and facilitate co-design and design thinking workshops
Foster design best practices and innovative ways of working across design and operational/project/product teams
Develop tools, processes, and ways of working supporting patient/consumer-first design
Provide guidance and direction across projects and participate in execution when necessary

Requirements

What you’ll need

Bachelor’s degree in human computer interaction, experience design, service design, industrial design, graphic design, data science, cognitive science, psychology, or another relevant major required
A minimum of 6 years of experience in a User Experience Research role, Strategic Design role, or relevant professional experience required
A minimum of 7 years of experience with design, design strategy or innovation management, design thinking & execution with a deep understanding of front-end innovation practices required
Non-profit experience preferred
Master's degree preferred

Benefits

Comp & perks

Health care
Generous time off
403(b)
Health and dental insurance
Paid vacation
Dynamic, inclusive work environment
Opportunities to work with a culturally and ethnically diverse community
Innovation-focused workplace