Cedars-Sinai

General

• Serve as liaison between Cedars-Sinai specialty programs and patients
• Provide patients with care-plan details and ensure timely scheduling of clinical appointments
• Arrange non-patient care services
• Accompany patients to appointments and visit patients in the hospital
• Assist patients in navigating CSMC systems and processes
• Ensure all non-clinical needs are arranged and met
• Manage post-discharge processes, including providing medical reports, physician instructions, and discharge prescriptions
• Research and maintain current knowledge of Cedars-Sinai specialty services
• Assist with medical record requests, pre-admission paperwork, appointment/test/procedure scheduling and follow-up
• Provide personalized concierge services to ensure patient satisfaction

Patient Liaison, Patient Relations

• Work with Principal Investigators to complete and submit federal and non-federal grants
• Serve as liaison between departments or research groups and sponsored research funds administration, accounting, and finance departments
• Perform pre- and post-award administrative functions
• Prepare and route internal documents for signature and processing
• Monitor grant accounts and track expenses
• Provide grant and financial reconciliation and research-related financial reporting
• Ensure compliance with internal policies, federal and local agency requirements, FDA requirements, and local Institutional Review Board requirements
• Contribute content to standard sections of grant applications
• Monitor Time & Effort reporting and perform funding corrections through direct cost transfer requests
• Complete grant close-out
• Identify research funding opportunities
• Negotiate clinical trial budgets
• Assist with research participant billing
• Maintain research practices using Good Clinical Practice guidelines
• Maintain patient confidentiality according to HIPAA and applicable law
• Participate in required training and education programs

Research Grant Specialist II

Manager

• Provide oversight and strategic support for Oracle Cloud (Finance, Supply Chain, HR, Payroll) and UKG (Timekeeping & Scheduling) platforms across the health system
• Build and sustain effective demand, prioritization, and resource allocation
• Lead centralized ERP governance to streamline prioritization, decision-making, and cross-functional execution
• Own the ERP and UKG roadmap, aligning technology initiatives with business needs and EIS capabilities
• Drive collaboration with Finance, HR, Supply Chain, and EIS teams to improve process efficiency and platform optimization
• Facilitate executive steering committees and governance forums, reporting on ERP performance, risks, and opportunities
• Develop and scale portfolio and resource management standards, including planning, resource management, integration points, and alignment with adjacent service lines and enterprise initiatives
• Oversee ERP initiative lifecycles, including scoping, budgeting, resource planning, activation, and portfolio-health monitoring
• Lead special projects up to 10%, including translating customer needs, meeting results, status reporting, and customer relationship management
• Ensure Oracle Cloud and UKG applications remain strategically aligned, efficiently executed, and continuously evolved to support organizational goals

Senior ERP Portfolio Manager

Trainer

• Facilitate and provide technical training, including assessment, preparation, delivery, and evaluation
• Contribute as a subject matter expert on projects
• Maintain relationships with business partners, Enterprise Information Services, leadership, system users, and vendors
• Develop training curricula using detailed knowledge of the CS-Link/Epic electronic health record
• Analyze workflows, application dependencies, and user proficiencies to determine learning objectives
• Design and maintain role-based training materials and scenarios across CS-Link/Epic modules and other applications
• Translate complex technical functionality and workflows into understandable steps
• Validate information incorporated into curricula
• Design assessments and use feedback to improve training
• Monitor and adjust training delivery to maximize knowledge transfer and retention
• Plan, develop, build, and maintain patient scenarios in the training environment
• Assist with training environment testing
• Apply project management principles to create project tasks, estimates, and assignments
• Act as an EIS contact for functionality inquiries related to implementations and upgrades
• Build, maintain, and update process and procedure documentation for Epic training curricula, authoring tools, and application standards
• Stay informed about new technologies and pursue personal growth

Revenue Cycle QI Trainer – Hospital Billing

Support Engineer

• Build and design department or operational analysis through reports, dashboards, metrics and other analytics
• Conduct research and translate data into key insights and recommendations for strategic decision making
• Maintain departmental/operational analysis, analytics planning dashboards and reports to monitor performance or effectiveness
• Provide consultative data support and work with leadership and clients to develop metrics and reports
• Extract, report and analyze large data sets from multiple data sources and systems
• Ensure data integrity, accurate formatting, merging and representation of data
• Prepare reports and presentation materials for department, client, leadership and Executive audiences
• Provide project management support to obtain data and information requirements for analytics and reports
• Facilitate process improvement by optimizing data collection and data capture
• Provide project management and implementation services for departmental and special projects
• Distill data into digestible, actionable insights and provide ad-hoc analytics and query support
• Evaluate processes, assist with data cleanup, identify gaps and make recommendations for special projects, including software and system implementations
• Solve problems, identify opportunities and conduct research as needed
• Collaborate cross-functionally, support change management and communicate with all organizational levels

Supply Chain Decision Support Operations Analyst – Limited Term

Call Center Representative

• Monitor and coordinate daily operations of the assigned unit
• Coordinate patient flow and adjust work assignments to minimize patient wait times
• Ensure registrations follow established policies and procedures, meet data quality goals, optimize point-of-service cash collections and cash flow, and use resources efficiently
• Coach, train, orient, and provide professional development and performance feedback to team members
• Facilitate team workflow by answering questions, providing guidance, troubleshooting, and leading by example
• Assist with preparing and posting team work schedules and covering staffing needs, including sick calls and weekends
• Evaluate individual and team performance and provide feedback regarding counseling and disciplinary action
• Assist with hiring, transfers, promotions, overtime, and other staff-related administrative actions
• Monitor staffing levels, overtime, time and attendance, quality control, registration accuracy, benefits verification, and insurance documentation
• Collect data for performance indicators and quality assurance reporting
• Update the registration system to support billing and collections
• Monitor patient wait and registration times
• Assist with customer needs, complaints, and follow-up
• Serve as liaison with other department units
• Oversee and assign work to team members and ensure deadlines and quality standards are met

Admissions Team Lead – Patient Access Contact Center, Gastroenterology

Auditor

• Review encounters in prebill or retrospective workflows to validate coding profiles
• Evaluate applicable code sets, abstracted data elements, missed query opportunities, and related encounter data
• Perform quality coding reviews and audits within departmental productivity and accuracy standards
• Assist with re-bills and coding corrections after coding audits
• Prepare written summary reports of findings
• Coordinate and lead individual or small-group feedback sessions
• Communicate with internal and external stakeholders and peer departments
• Assist peer departments with production coding during staff shortages
• Improve data quality for reporting and research, accurate billing, and reimbursement
• Provide education sessions and facilitate round-table discussions
• Contribute content to the coding newsletter
• Review trends and data for opportunities
• Evaluate codes through data reports, validate findings, and recommend action plans
• Perform additional activities assigned by the Coding Supervisor

Coding Services Technology Auditor

Data Analyst

• Provide support for pharmacy financial, operational, and clinical data analytics
• Support Associate Directors in interpreting and analyzing data results
• Provide ongoing reports
• Develop and implement databases and data collection systems
• Develop data analytics and other strategies that optimize statistical efficiency and quality
• Extract data from primary or secondary data sources
• Maintain databases and complex data systems
• Filter and clean data by reviewing reports and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs and improvement opportunities
• Initiate and implement Medical Center and departmental resource management initiatives

Pharmacy Program Coordinator, Data Analytics

Project Manager

• Provide strategic support to a mid- to large-scale organizational program
• Lead Cedars-Sinai system-wide strategy for social drivers of health screening, partnerships, and intervention programs
• Coordinate program/project operations according to organizational standards
• Maintain program/project schedules and agendas
• Track deadlines and deliverables
• Compose meeting minutes and correspondence for management and partners
• Interface with departments, staff, leaders, and partners
• Coordinate logistics and information as directed by leadership
• Organize and coordinate featured events, outreach activities, meetings, and promotional materials
• Represent the program and/or organization when applicable
• Foster collaborative relationships with internal staff and external parties
• Provide education, training, onboarding, and mentorship when applicable
• Support development and management of program/project budgets
• Track budget and financial files and documents
• Collaborate with departments, vendors, and community parties
• Create management reports evaluating program/project performance and day-to-day operations
• Document and track program/project compliance
• Provide management feedback and recommendations regarding program/project operations and procedures

Program/Project Coordinator – Community Connect

Procurement

• Administers departmental purchase/service contracts
• Prepares proposals and pre-contract data collection
• Analyzes estimates of material, equipment and/or production costs
• Reviews contractual documents for adherence to company policy, department specifications, requirements, and master agreements
• May negotiate and/or administrate licensing agreements, including renewals, new business, invoicing, credit holds, receivable issues, consolidations, and clinical trials budgets and contracts
• Verifies all aspects of orders, including pricing, for policy conformance and customer satisfaction
• Acts as liaison with technical, finance, or legal teams on matters requiring review

Purchasing Contract Administrator – Medical and Surgical Supplies

Therapist

• Serve as a clinical, operational, and strategic pharmacy leader in building and advancing a comprehensive Cellular and Gene Therapy program across the health system
• Design infrastructure, governance, workflows, and partnerships for evaluating, procuring, coordinating, administering, and monitoring CGT products
• Work with physicians, pharmacists, laboratory and research teams, finance leaders, and other stakeholders
• Translate innovative therapies into accessible, efficient, and patient-centered care
• Identify emerging opportunities and support strategic planning for new therapies, technologies, indications, and treatment models
• Help shape the future of therapy delivery at Cedars-Sinai
• Contribute to the safe, equitable, and financially responsible growth of CGT services
• Advance the organization’s clinical, academic, and research missions
• Provide inpatient staffing one weekend per month

Pharmacy Program Coordinator – Cellular and Gene Therapy

Communications

• Support institutional development and community engagement efforts through writing and editing projects
• Plan and implement multimedia communication strategies
• Write proposals, stewardship reports, campaign content, event invitations and collateral, executive and Board member remarks, and other communications
• Contribute content for education programs, websites, publications, blog posts, and patient stories
• Implement communication materials for special projects and events
• Write, edit, and publish content for internal and external customers
• Develop communication plans and coordinate production of communication materials, collateral, and proposals
• Build relationships with cross-functional partners to plan and implement communications support
• Manage projects from development to completion, including schedules, timelines, budgets, invoices, check requests, and invoice payments
• Maintain a master development communications drop calendar and collateral archive
• Submit project tickets through a project management system such as Asana
• Execute projects supporting fundraising and campaign goals across print, digital, and web media

Development Communications Specialist

Graphics Designer

• Develop and implement digital design strategies and execution to drive growth, expansion, and innovation of Cedars-Sinai’s digital capabilities and customer experience
• Collaborate with multidisciplinary teams to scope, design, concept test, and deliver consumer-facing digital products and services
• Translate business objectives and user goals into solutions based on user feedback
• Identify opportunities and provide feedback loops to assess impacts and pivot approaches
• Advise and support organizational teams on creative direction for mobile apps, interactive web experiences, physical products, and services
• Direct the digital design cohort in conceptualizing, planning, and implementing creative work
• Lead and champion human-centered design, design research/synthesis, and strategic innovation practices
• Design and guide quantitative and qualitative research and contextual design investigations
• Create personas, user journeys, mock-ups, service blueprints, stories, and opportunities from research insights
• Lead or support convergent and divergent design processes for physical and digital services/products with product, business strategy, and engineering collaborators
• Design, plan, and facilitate co-design and design thinking workshops
• Foster design best practices and innovative ways of working across design and operational/project/product teams
• Develop tools, processes, and ways of working supporting patient/consumer-first design
• Provide guidance and direction across projects and participate in execution when necessary

Manager, Digital Design

Supply Chain

• Build and design department or operational analysis through reports, dashboards, metrics and other analytics
• Conduct research and translate data into key insights and recommendations for strategic decision making
• Maintain departmental/operational analysis, analytics planning dashboards and reports to monitor performance or effectiveness
• Provide consultative data support and work with leadership and clients to develop metrics and reports
• Extract, report and analyze large data sets from multiple data sources and systems
• Ensure data integrity, accurate formatting, merging, and representation of data
• Prepare reports and presentation materials for department, client, leadership, and Executive audiences
• Provide project management support for analytics and reporting requirements
• Facilitate process improvement by optimizing data collection and capture
• Provide project management and/or implementation services for departmental special projects
• Provide ad-hoc analytics and query support to internal teams
• Evaluate processes, assist with data cleanup, identify gaps, and recommend solutions for special projects, software, and system implementations
• Collaborate cross-functionally and communicate effectively with all organizational levels

Supply Chain Operations Analyst

Business Intelligence Analyst

• Lead strategic clinical operations analytics projects involving quality, safety, access, throughput, productivity, utilization, staffing, financial performance, and patient experience
• Partner with clinical and operational stakeholders to define business questions, success measures, analytic requirements, and reporting priorities
• Facilitate consensus-building sessions with physicians, operational leaders, clinical staff, and end users
• Develop complex, optimized SQL queries against enterprise healthcare data, including Epic Clarity and Caboodle
• Extract, transform, validate, and analyze large clinical, operational, and financial datasets
• Use Python for exploratory data analysis, data quality assessment, statistical analysis, automation, data mining, and predictive modeling
• Translate Epic clinical workflows and data structures into meaningful operational measures and actionable insights
• Design data models, reusable analytic datasets, reporting specifications, and scalable data products
• Develop and support Tableau dashboards and other visualization solutions
• Perform requirements documentation, source-to-target mapping, data profiling, testing, quality assurance, and reconciliation with report developers and data engineering teams
• Identify data quality issues, investigate root causes, and establish validation and governance practices
• Develop predictive and prescriptive analytics to support operational planning, risk identification, resource allocation, and performance improvement
• Lead end-user training, adoption, documentation, and post-deployment support
• Mentor analysts and peers and provide technical and functional leadership on cross-functional initiatives