Manager, Patient Access

Cedars-Sinai

. Plan, organize, direct, and control daily operations of assigned patient access areas .

Posted 10/30/2026full-timeLos Angeles • California • United StatesSeniorLead💰 $101,026 - $174,782 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access operations management, including insurance verification, financial case management, and compliance with healthcare regulations. Proven ability to lead cross-functional teams, enhance customer satisfaction, and implement strategic initiatives in a complex medical environment.

Highest-signal resume keywords

Admissions Management ExperienceInsurance Verification KnowledgeCross-Functional CollaborationChange LeadershipStrategic Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Access OperationsFinancial Case ManagementDecision TreesTemplate DesignWorkflow UnderstandingCompliance KnowledgePerformance ImprovementCustomer Satisfaction InitiativesStaff EducationOrganizational Goal Setting

Soft Skills

Employee Growth PromotionCustomer FocusInterdepartmental Problem-SolvingPositive Work Climate MaintenanceCultural Sensitivity

Tools & Technologies

Electronic Verification SystemsWeb-Based Eligibility SystemsVendor-Sponsored Systems

Industry Keywords

Healthcare ComplianceManaged Care PayorsMedicare KnowledgeCSMC Payor ContractsMulti-Hospital System Experience

About the role

Key responsibilities & impact

Plan, organize, direct, and control daily operations of assigned patient access areas
Prepare unit budgets and assume fiscal responsibility
Serve as liaison with medical staff and other personnel
Promote employee growth and development
Participate in long- and short-term strategic planning
Assure patient advocacy
Guide staff in meeting customer needs consistent with the Medical Center's philosophy, mission, vision, and strategic plan
Manage insurance verification, financial case management, in-house account management, and preregistration
Maintain customer focus and participate in customer satisfaction initiatives
Ensure compliance with federal, state, and municipal laws and regulations
Maintain a positive work climate and provide staff education
Establish organizational goals and facilitate interdepartmental problem-solving
Participate in performance improvement activities and education program implementation
Coordinate staffing schedules to ensure operational coverage
Resolve authorization and eligibility issues with IPAs, Medical Groups, and Review Organizations
Collaborate with managers and clinical/support services managers on process improvement and service integration
Maintain collegial relationships with managers, division, and medical staff

Requirements

What you’ll need

High School Diploma or GED required
Bachelor's degree preferred
A minimum of 5 years' experience in admissions management required
A minimum of 10 years' experience in a large complex medical center or multi-hospital system required
Experience with decision trees and template design
Cross-functional collaboration with physicians, clinical operations leaders, executive leadership, EIS, and consultants
Understanding of specialty department workflows and taxonomy
Change leadership across multiple departments
Strategic communication with providers and executives
Knowledge of Medicare, Medical, commercial, and managed care payors
Knowledge of CSMC payor contracts
Knowledge of electronic, web-based, and vendor-sponsored verification and eligibility systems
Ability to interact with customers from diverse cultural backgrounds

Benefits

Comp & perks

Healthcare
Paid time off
403(b)
Dynamic, inclusive work environment
Opportunities for employee growth and development