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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing support, claims submission, and account management within healthcare settings. Proficient in CPT and ICD-10 coding, with a strong focus on maximizing reimbursement and maintaining data accuracy.
Highest-signal resume keywords
Billing SupportClaims SubmissionCPT KnowledgeICD-10 KnowledgeAccount Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hospital BillingProfessional BillingCollections ExperienceCharge CaptureData AccuracyAccount Follow-UpDocumentation StandardsProcess ImprovementInsurance ResponseFee Schedule Discrepancies
Soft Skills
Client CommunicationProblem SolvingInterpersonal SkillsTeam CollaborationAttention to Detail
Tools & Technologies
Cedars-Sinai Patient Accounting SystemsDepartment-Specific Systems
Industry Keywords
Patient Financial ServicesThird-Party PayorsCommercial CollectionsHealthcare BillingFinancial Processes
About the role
Key responsibilities & impact- Provide billing support to Patient Financial Services
- Review and submit claims to third-party payors
- Perform account follow-up activities and update account information
- Identify, analyze, resolve, and respond to client, patient, and departmental inquiries
- Serve as liaison between CSRC Services and Clinical Departments
- Perform billing through charge capture to maximize reimbursement
- Guide patients through external billing processes
- Respond to insurance companies and authorized third parties
- Maintain current CPT and ICD-10 knowledge for accurate charge review
- Review accounts with providers and initiate collection calls on unresolved balances
- Escalate fee schedule discrepancies and system errors
- Participate in department meetings and provide process-improvement feedback
- Maintain documentation standards, activity codes, data accuracy, and productivity
- Monitor work queues and workload to resolve accounts timely and accurately
- Process incoming correspondence
- Ensure account information is complete and accurate
- Use Cedars-Sinai patient accounting and department-specific systems effectively
Requirements
What you’ll need- High school graduate or GED required
- College level courses in finance, business, or health insurance preferred
- A minimum of 1 year of hospital or professional billing and/or collections experience required
- Commercial collections experience a plus
- Approved remote states: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas
Benefits
Comp & perks- Health benefits
- Vacation
- 403(b) retirement plan
- Dynamic, inclusive environment
- Culturally and ethnically diverse workplace