Senior Manager, Practice Operations

Celerity Consulting Group

. Own the weekly resource coordination sync across multiple projects .

Posted 11/4/2026full-timeRemote • California • United StatesSenior💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in resource coordination, capacity planning, and team management within technology consulting. Proficient in Agile and Waterfall methodologies, with a strong focus on project management, stakeholder engagement, and continuous improvement.

Highest-signal resume keywords

Resource CoordinationCapacity PlanningAgile MethodologiesProject ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness AnalysisSolution ArchitectureEngineeringCapacity PlanningRisk ManagementQuality AuditsChange ManagementOnboarding ProcessesUtilization Management

Soft Skills

Interpersonal SkillsCommunication SkillsTeam BuildingTrust BuildingCoaching

Certifications & Qualifications

PMPPMI-ACPProsciITILSAFe

Industry Keywords

Technology ConsultingProfessional ServicesSaaSUtility OperationsAsset ManagementRegulatory Compliance

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own the weekly resource coordination sync across multiple projects
Align deployment to project demand, manage capacity constraints, and ensure engagements are adequately resourced
Maintain a real-time view of utilization across active engagements
Identify and resolve over-allocation, burnout risks, and skill mismatches
Build and maintain operational cadences, including team meetings, delivery check-ins, onboarding sequences, and inter-pillar coordination
Escalate delivery risks and translate team intelligence into executive signals
Ensure project teams have appropriate tools, templates, methodologies, and standards
Define and maintain practice methodology, discovery frameworks, requirements standards, stakeholder engagement approaches, and deliverable quality benchmarks
Build a learning and development calendar with cross-pillar exposure
Create and maintain a competency framework for performance evaluation and career progression
Support development of delivery playbooks, templates, and standards for discovery, change management, testing, cutover, and post-implementation support
Identify capability gaps and address them through targeted development
Use quarterly coach roundtable insights to shape new-hire onboarding
Lead structured onboarding and help new hires reach delivery readiness within 60–90 days
Manage senior business analysis professionals as direct reports
Hold quarterly coaching roundtables with cross-pillar coaches
Retain and support experienced senior practitioners
Contribute to capacity planning against pipeline and growth targets
Partner with leadership on coaching models, cross-pillar development programs, and structural adjustments
Maintain operating model documentation, role definitions, operating norms, and governance processes
Promote continuous improvement through lessons learned, feedback loops, and project retrospectives
Conduct quality audits and reviews and implement quality improvement processes

Requirements

What you’ll need

Minimum of 10 years of experience in technology consulting, professional services, or a related discipline
Demonstrated experience leading or managing teams of senior practitioners
Proven track record as a people manager, including performance reviews, difficult conversations, retention risk, and career development
Experience with Agile and Waterfall methodologies in SaaS companies or with system integrators
Strong working knowledge of the four pillars as a discipline: Project Management, Business/Technical Analysis, Solution Architecture, and Engineering
Experience managing resource deployment and capacity planning in a project-based or consulting environment
Ability to build trust with experienced peers and direct reports
Comfort operating in a high-growth, structurally evolving environment
Strong understanding of utility operations, asset management, and regulatory compliance
Demonstrated experience in team building and leadership
Excellent project management skills, including project planning, execution, and risk management
Exceptional communication and interpersonal skills
Ability to travel domestically and/or internationally if required
Bachelor’s degree in Business Administration, Information Systems, Management, or a related field, or equivalent experience
PMP/PMI-ACP, Prosci/Change Management, ITIL, SAFe/Agile, or relevant certifications preferred

Benefits

Comp & perks

Employee welfare and development activities outside of work to promote team building
Formal training and certification
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
Paid Time Off
Company Holidays
Leave of Absence
Remote work and Flexible Work Schedules (for qualified positions)
Employee Referral Program
Professional Development
Charitable Contribution Match