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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product management, particularly in driving adoption of SaaS and iPaaS solutions. Capable of balancing user needs with security and governance while effectively translating between business and technical stakeholders.
Highest-signal resume keywords
Product ManagementGTM OperationsCX OperationsData-Driven PrioritizationAI Application
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DevelopmentProcess DesignIntegration ManagementReference Story PackagingMetrics Analysis
Soft Skills
Executive PresenceStakeholder CommunicationCross-Functional Collaboration
Tools & Technologies
CeligoSalesforceHubSpotGainsight
Industry Keywords
SaaSIPaaSAutomation PlatformsCustomer Zero ProgramGovernance
About the role
Key responsibilities & impact- Own the Customer Zero program as a funded initiative with a roadmap, outcomes, and operating rhythm
- Drive adoption of Celigo products, including agents, MCP, Ora/CLI, and integrations, across GTM, CX, and G&A systems
- Identify product friction, prioritize issues, and shepherd them into the Product roadmap with the CPO’s organization
- Use Celigo’s AI-powered platform and provide feedback on agentic capabilities
- Define requirements, success criteria, and prioritization based on adoption and business value
- Design underlying business processes and own the resulting solution as a product manager
- Balance user needs with security, privacy, governance, RBAC, permissions, and service-account considerations
- Build governance patterns, reference architectures, and enterprise proof points
- Represent Celigo externally at flagship events and customer and prospect conversations
- Package internal use cases into references for Sales and existing customers
- Enable Product Marketing and Sales to scale the Customer Zero story
Requirements
What you’ll need- 8+ years in product management
- Comfortable operating hands-on as a Principal individual contributor while owning a program end-to-end
- Deep functional experience in GTM and/or CX operations and systems such as Salesforce, HubSpot, Gainsight, or similar
- Track record of running an internal-as-first-customer, dogfooding, or Customer Zero program, or standing up a Product function where one did not exist
- Experience building and packaging reference stories or proof points for Sales and Marketing
- Ability to design processes, not just manage a backlog
- Ability to apply AI to drafting, research, and analysis
- Ability to translate between business stakeholders and technical teams
- Executive presence and credibility with customers and prospects
- Data-driven prioritization using adoption, usage, and outcome metrics
- Preferred: background with SaaS, iPaaS, integration, or automation platforms
- Preferred: comfort with AI-first or agentic products
- Preferred: hands-on experience using the supported product internally
- Preferred: close partnership with a CPO or Product organization
- No educational credential is stated as required
Benefits
Comp & perks- Three weeks of vacation (starting year one)
- Wellness days and holidays to recharge
- Parental leave and a generous benefits package
- Monthly tech stipend
- Recognition and career development opportunities
- Lightspeed learning opportunities to keep you at the leading edge of your field
- Competitive compensation
- Remote-first culture