Celigo

Solutions Engineer

• Craft cloud-based solutions around SaaS and legacy application integrations
• Conduct customer and partner scoping sessions
• Write requirements and design documents defining solutions, integrations, assumptions, customizations, and use cases
• Represent the customer internally and help shape product design and delivery
• Provide design documents, business process assessments, change orders, and other deliverables during customer projects
• Architect repeatable solutions for productization or reuse by service teams and partners
• Work directly with customers on short- and long-term integration projects
• Provide high-level architecture designs, roadmaps, and subject-matter expertise on Celigo products

Explore Senior Solutions Architect at Celigo. Review requirements and application details.

Senior Solutions Architect

Customer Support

• Own the full support outcome from first contact through platform adoption and champion systemic fixes
• Lead and develop a global customer support team
• Deploy AI-assisted workflows, intelligent routing, and self-service automation
• Define and manage impact-focused support metrics, including adoption, time-to-value, self-service deflection, CSAT, FRT, and FCR
• Own the knowledge strategy and build a best-in-class knowledge base
• Use support data to identify adoption gaps, onboarding friction, and product pain points
• Partner with Product, Sales, Customer Success, Engineering, and senior leadership
• Connect support signals to expansion opportunities and retention risk
• Manage the support organization’s budget and allocate resources for impact

Explore Senior Director, Customer Support at Celigo. Review requirements and application details.

Senior Director, Customer Support

Marketing

• Lead co-marketing for strategic alliance partners such as AWS, Microsoft, Shopify, and SAP
• Align demand generation, content, product marketing, and field teams around alliance agendas
• Translate partner go-to-market priorities into co-marketing programs that generate pipeline
• Develop joint value propositions and partner-specific messaging
• Create messaging and materials for landing pages, one-pagers, event assets, and sales teams
• Plan, execute, and reconcile co-marketing budgets and MDF
• Track spending, ensure partner-program compliance, and maximize ROI
• Design and run partner-channel demand generation programs, including marketplace listings, campaigns, co-hosted webinars, newsletters, and joint paid media
• Develop solution briefs, battle cards, and joint pitch materials for partner sales and solutions teams
• Represent Celigo at partner-hosted events and marketplaces
• Manage event content submissions, event presence, and marketplace listing optimization
• Track and report pipeline influenced, partner-sourced leads, MDF utilization, and co-sell activity
• Build relationships with strategic partner marketing counterparts
• Coordinate joint planning cycles and respond to partner requests

Explore Senior Partner Marketing Manager at Celigo. Review requirements and application details.

Senior Partner Marketing Manager

• Lead technical discovery sessions and design scalable integration, automation, and API-led solutions
• Deliver product demonstrations and solution deep-dives for technical and business stakeholders
• Collaborate with Account Executives on new business and account expansion strategies
• Translate customer use cases into feedback for Product and Engineering
• Create and maintain demo environments, reusable templates, and technical collateral
• Develop standardized integration patterns and repeatable architectures
• Help customers apply AI and agentic automation within integration workflows
• Collaborate cross-functionally to support a customer-focused sales motion

Explore Senior Solutions Consultant at Celigo. Review requirements and application details.

Senior Solutions Consultant

Technical Project Manager

• Manage, mentor, and develop Solution Architects and Senior Developers across the full delivery lifecycle
• Conduct 1:1s, performance reviews, career development planning, and skills assessments
• Foster continuous learning, innovation, and technical excellence
• Identify skill gaps and create development plans, training programs, and certification paths
• Recruit, onboard, and retain integration talent
• Provide technical guidance and coaching during engagements
• Oversee and quality-review scalable integration solutions using Celigo integrator.io
• Ensure best practices for API integrations, AI agents, data transformation, security, governance, and performance optimization
• Lead or contribute to architecture reviews for complex integration engagements
• Resolve technical blockers on active projects
• Champion Celigo iPaaS, agentic services, MCP servers, and AI-enabled automation
• Drive consistent integration patterns, reusable templates, and methodology improvements
• Engage customers and partners as a senior technical representative
• Lead design workshops, business process assessments, and integration roadmap sessions
• Review and validate SOWs, project estimates, and solution designs
• Represent customer needs internally to influence product design and service offerings
• Support pre-sales with technical credibility and delivery-scoping expertise
• Own delivery KPIs including utilization, customer satisfaction, time-to-value, and quality
• Scale delivery methodology, tooling, and documentation standards
• Coordinate with Sales, Product, Customer Success, and Support for seamless customer journeys
• Contribute to tiger teams, methodology improvements, and knowledge-sharing programs
• Track iPaaS trends, AI/ML integration patterns, and the Celigo platform roadmap

Explore Senior Manager, Technical Delivery at Celigo. Review requirements and application details.

Senior Manager, Technical Delivery

Manager

• Manage, mentor, and develop a team of Solution Architects and Senior Developers across the delivery lifecycle
• Conduct 1:1s, performance reviews, career development planning, and skills assessments
• Foster continuous learning, innovation, and technical excellence
• Identify skill gaps and create development plans, training programs, and certification paths
• Recruit, onboard, and retain integration talent
• Provide technical guidance and coach consultative engagement practices
• Oversee and quality-review scalable integration solutions using Celigo integrator.io
• Ensure best practices for API integrations, AI agents, data transformation, security, governance, and performance optimization
• Lead or contribute to architecture reviews for complex integration engagements
• Provide hands-on guidance and escalation support for technical blockers
• Champion Celigo iPaaS, agentic services, MCP servers, and AI-enabled automation
• Drive consistency in integration patterns, reusable templates, and methodologies
• Engage customers and partners as a senior technical representative
• Lead design workshops, business process assessments, and integration roadmap sessions
• Review and validate SOWs, project estimates, and solution designs
• Represent the voice of the customer internally
• Support pre-sales with technical credibility and delivery scoping expertise
• Own team delivery KPIs including utilization, customer satisfaction, time-to-value, and quality
• Refine and scale delivery methodology, tooling, and documentation standards
• Coordinate with Sales, Product, Customer Success, and Support for seamless customer journeys
• Contribute to tiger teams, methodology improvements, and knowledge-sharing programs
• Track emerging iPaaS and AI/ML integration trends and Celigo's platform roadmap

Explore Senior Manager, Professional Services at Celigo. Review requirements and application details.

Senior Manager, Professional Services

Account Manager

• Own the partner pipeline from identification to activation
• Research the market and identify potential partners
• Build and expand partner practices through joint initiatives, co-sell motions, and enablement programs
• Collaborate cross-functionally with sales, marketing, and product
• Use AI to research partner companies and analyze Salesforce and partner-management data
• Draft partner-facing communications
• Track partnership performance through KPIs and turn data into action
• Diagnose and resolve partner underperformance or obstacles
• Monitor iPaaS and integration ecosystem trends and competitor channel programs
• Navigate conflicts and competing priorities across partners and internal stakeholders

Explore Senior Partner Account Manager at Celigo. Review requirements and application details.

Senior Partner Account Manager

• Own the full Microsoft ERP partner lifecycle from identification and recruitment through enablement and revenue performance
• Build and execute a comprehensive ERP partner strategy aligned to Celigo's business goals
• Define and drive joint go-to-market strategies with ERP partners, including co-marketing, co-selling, and solution integration
• Develop business cases and bring internal stakeholders along
• Work cross-functionally with sales, marketing, and product to maximize ERP-driven revenue opportunities and co-branded demand generation programs
• Enable ERP partners to market, sell, and support Celigo's integrated solutions
• Use AI to research and prioritize target ERP partners, surface portfolio performance insights, and draft enablement materials and business cases
• Monitor KPIs across the partner portfolio
• Manage contract negotiations and renewals
• Refine the ERP program based on data and partner feedback
• Stay ahead of industry trends, competitor moves, and emerging ERP ecosystem opportunities

Explore Senior Partner Manager, Microsoft at Celigo. Review requirements and application details.

Senior Partner Manager, Microsoft

Sales

• Lead, coach, and mentor a team of 7 to 10 strategic account executives
• Recruit and top-grade the team, address underperformance, and build a high-performing sales culture
• Develop and standardize sales processes for platform deals
• Coach representatives on consultative selling, customer storytelling, co-selling, in-person plays, and executive sponsorship
• Build measurable outbound new-logo pipeline and ABX programs with Marketing
• Run field events and engage strategic systems integrators, alliances, and partners
• Incorporate agents, MCP, and Ora into strategic deals and collaborate with agentic specialists, Customer Success, Professional Services, and partners
• Feed successful use cases, personas, and objections back to Product
• Structure partner deals as platform deals and hand off customers with adoption plans to Account Management and Customer Success
• Own weekly pipeline inspection and forecast accuracy
• Use AI for deal-risk analysis, forecasting, account research, call coaching, and personalized outreach
• Identify new market segments, verticals, and use cases, including Unified Commerce
• Advise on pricing, including AI pricing, and advocate for team needs
• Report to the Head of NA Sales

Explore Senior Director, Strategic Sales at Celigo. Review requirements and application details.

Senior Director, Strategic Sales

• Manage key channel partners aligned with company goals and objectives
• Serve as the primary point of contact for partners and foster long-term relationships
• Collaborate with sales, marketing, product, and other internal teams on joint partner initiatives
• Monitor and evaluate partnership performance using KPIs
• Provide actionable insights to improve partnership outcomes
• Track industry trends, competitors, and emerging opportunities
• Address and resolve partnership challenges and conflicts

Explore Partner Account Manager at Celigo. Review requirements and application details.

Partner Account Manager

Marketing Operations

• Build and manage webinars end-to-end, including registration pages, forms, reminder and follow-up emails, production support, and post-event lead processing.
• Own the webinar build calendar and coordinate timelines with content, demand generation, and speakers.
• Process registrant and attendee lists with correct source attribution, campaign membership, and engagement stamping.
• Report registration, attendance, and downstream pipeline for webinars.
• Own the demo request path, including forms, landing pages, confirmation, and scheduling flows.
• Optimize demo request conversion through A/B testing forms, CTAs, and follow-up cadences.
• Work with SDRs on speed to lead and fix drop-offs, failed submissions, and broken handoffs.
• Maintain demo routing, notifications, and response SLAs.
• Build and maintain lead routing rules in HubSpot and LeanData.
• Maintain lead scoring, lifecycle stages, and MQL handoff logic.
• Troubleshoot routing misfires, HubSpot–Salesforce sync errors, and duplicate records.
• Document routing logic and maintain runbooks.
• Build campaign emails, forms, landing pages, lists, and workflows.
• Run list uploads, imports, and enrichment with correct formatting, deduplication, and privacy compliance.
• Maintain database hygiene, normalize values, and fix field mapping issues.
• QA campaigns before and after launch.
• Build and maintain campaign, webinar, and funnel conversion dashboards.
• Produce ad hoc reporting for marketing and sales stakeholders.
• Identify anomalies in volumes, conversion rates, and routing.

Explore Marketing Operations Manager at Celigo. Review requirements and application details.

Marketing Operations Manager

IT Support

• Build Celigo’s enterprise architecture practice from scratch, defining the operating model, architecture principles, review process, governance scope, standards catalog, and decision log
• Own the application portfolio end to end, including inventory, lifecycle classification, and consolidation of redundant tools
• Lead build-vs-buy evaluations using Celigo’s platform as Customer Zero, architecture principles, and total cost of ownership
• Establish SaaS governance and cost control, including SaaS policy, portfolio visibility, and savings initiatives with Procurement and Finance
• Use AI tools to analyze the portfolio, identify consolidation targets, flag renewal risk, and generate prioritized action lists
• Define governance for the AI estate, including control points, approval paths, least-agency frameworks, MCP standards, data-access patterns, and evaluation criteria
• Align technology roadmaps and architecture decisions with Celigo’s business goals and ROI
• Grow architecture capability through embedded domain architects and a community of practice

Explore Principal Enterprise Architect at Celigo. Review requirements and application details.

Principal Enterprise Architect

Product Manager

• Own the Customer Zero program as a funded initiative with a roadmap, outcomes, and operating rhythm
• Drive adoption of Celigo products, including agents, MCP, Ora/CLI, and integrations, across GTM, CX, and G&A systems
• Identify product friction, prioritize issues, and shepherd them into the Product roadmap with the CPO’s organization
• Use Celigo’s AI-powered platform and provide feedback on agentic capabilities
• Define requirements, success criteria, and prioritization based on adoption and business value
• Design underlying business processes and own the resulting solution as a product manager
• Balance user needs with security, privacy, governance, RBAC, permissions, and service-account considerations
• Build governance patterns, reference architectures, and enterprise proof points
• Represent Celigo externally at flagship events and customer and prospect conversations
• Package internal use cases into references for Sales and existing customers
• Enable Product Marketing and Sales to scale the Customer Zero story

Explore Principal Product Manager – Customer Zero at Celigo. Review requirements and application details.

Principal Product Manager – Customer Zero

Data Engineer

• Design, build, and maintain scalable ELT/ETL pipelines and data infrastructure using Snowflake and modern tooling
• Implement data models, including dimensional, data vault, and medallion/lakehouse patterns, to support analytics, BI, and ML use cases
• Collaborate in architectural discussions and decision-making with the team
• Collaborate with Analytics, Product, and Engineering teams to translate business requirements into reliable, well-documented data solutions
• Establish and enforce data quality standards, automated validations, and observability frameworks
• Contribute to data governance practices, including documentation, data lineage, access control, and compliance standards
• Monitor and optimize pipeline performance, compute cost efficiency, and data freshness across the warehouse
• Evaluate and implement emerging Snowflake features and data tooling
• Leverage AI-assisted development tools such as Claude Code, GitHub Copilot, Cursor, or equivalent

Explore Data Engineer at Celigo. Review requirements and application details.

Performance Marketing

• Own the full pipeline engine from always-on digital programs to brand and thought leadership amplification, digital events, and sales development
• Drive MQL-to-SQL conversion through full-funnel campaign architecture
• Partner with Marketing Ops and RevOps on attribution, lead routing, and funnel reporting in HubSpot and Salesforce
• Manage paid media budgets and own program ROI and CAC reporting
• Develop account-based programs to drive engagement and pipeline acceleration
• Lead content distribution across owned, earned, and paid channels
• Collaborate on webinars, whitepapers, case studies, solution briefs, and digital content sequences
• Drive brand amplification through employee advocacy, partner co-marketing, and executive visibility
• Own webinar strategy, promotion, speaker coordination, production, and post-event nurture
• Expand virtual summits, customer spotlights, and partner webinars
• Pilot digital human and AI avatar capabilities
• Manage and develop the SDR team and AI SDR platform, if applicable
• Set quota frameworks, outreach sequencing, and performance accountability
• Implement AI SDR tools such as Unify, 11x, and Clay
• Build inbound-to-SDR handoff processes and lead-quality feedback loops
• Define territory and account coverage strategy with Sales leadership and RevOps
• Maintain SDR dashboards and weekly reporting on meetings booked, pipeline contribution, and SDR-sourced revenue
• Report to the VP of Revenue Marketing and partner with Sales, RevOps, and Marketing leadership
• Own accountability for marketing-sourced and marketing-influenced pipeline across new-logo and expansion efforts

Explore Head of Demand Generation at Celigo. Review requirements and application details.

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