Cenacle Leadership Group

Data Analyst

• Analyze operational, product, and financial data to identify trends, patterns, and opportunities for improvement
• Develop dashboards, reports, and monitoring tools that provide visibility into business and system performance
• Work with product, engineering, risk, compliance, and operations teams to support new initiatives, workflows, features, and policies
• Review and improve processes involving applications, onboarding, transactions, servicing, fraud, rewards, and other stages of the customer lifecycle
• Investigate data anomalies, system issues, and partner-related escalations to determine root causes and support corrective actions
• Provide analytical support for forecasting, business reviews, strategic planning, and other organizational initiatives
• Help improve data quality, documentation, reporting standards, and analytical processes
• Manage analytical projects from initial problem definition through analysis, recommendations, and implementation
• Communicate findings and recommendations clearly to both technical and non-technical stakeholders