Adjoint(e) administratif(ve) de co-paiement – Administration & Co-Pay Assistant

Cencora

. Performs general administrative tasks such as handling the mail, typing, and maintenance of filing systems for the program .

Posted 9/17/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative capabilities with expertise in Microsoft Office Suite, data processing accuracy, and project management within a pharmaceutical environment. Exhibits excellent communication, organizational skills, and the ability to maintain professional relationships while ensuring compliance with policies and procedures.

Highest-signal resume keywords

Microsoft Office SuiteData Processing AccuracyProject ManagementBilingual French/EnglishPharmaceutical Administrative Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReport GenerationFiling System MaintenanceCopayment ProcessingAudit Practices

Soft Skills

Strong Communication SkillsInterpersonal SkillsOrganizational SkillsProblem Solving SkillsAdaptability

Industry Keywords

Pharmaceutical SettingCopayment AssistanceConcierge PaymentsKPI ManagementAdverse Event Reporting

About the role

Key responsibilities & impact

Performs general administrative tasks such as handling the mail, typing, and maintenance of filing systems for the program
Processes copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
Liaises with Program managers to ensure copayment KPIs are met
Liaises with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaises with the third-party payment administrator to ensure accurate electronic payment processing
Establishes and maintains office files, makes appointments, and arranges meeting rooms as required
Compiles information from various sources and uses it to generate reports
Audits and maintains reports specific to the business location by checking for errors, inconsistencies, or discrepancies; makes corrections and notifies appropriate personnel
Updates and maintains pertinent business information via computer or department files
Assists with scheduled and unscheduled departmental projects
Drafts and types correspondence and/or presentations for internal and external contacts
Manages multiple projects for many departments within a business segment or across multiple business segments as required
Interacts with inter-departmental associates and management to resolve workload issues
Maintains and promotes positive and professional working relationships with associates and management
Complies with applicable policies, procedures, safety rules, and regulations
Reports all Adverse Events to assigned units/departments
Performs related duties as assigned

Requirements

What you’ll need

Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications, including Microsoft Word, Excel, PowerPoint and Outlook
Proven accuracy when processing large amounts of data
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French/English preferred
Strong analytical and mathematical skills
Strong organizational skills and attention to detail
Ability to resolve issues quickly and efficiently
Ability to represent a positive and professional image
Ability to implement processes resulting in satisfactory audit practices
Ability to consistently meet deadlines
Excellent problem solving skills
Strong business and financial acumen

Benefits

Comp & perks

Medical, dental, and vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Mentorship programs
Employee resource groups
Volunteer activities
Reasonable accommodations during the employment process and employment