Bilingual Data Entry Specialist

Cencora

. Create and maintain accurate, regularly updated patient records in the CRM .

Posted 10/16/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$41,954 - CA$59,950 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient records and data integrity within CRM systems, with a strong foundation in medical terminology and pharmacovigilance guidelines. Proficient in organizing workflows across multiple time zones while maintaining attention to detail and meeting deadlines.

Highest-signal resume keywords

Data EntryCRM ManagementPharmacovigilance KnowledgeBilingual CommunicationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data IntegrityPatient Records ManagementMedical TerminologyQuality ChecksTechnical Vocational TrainingSalesforceMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMyFax

Soft Skills

Attention to DetailProblem-SolvingInterpersonal SkillsLeadershipAnalytical Skills

Tools & Technologies

CRM SystemsRightFaxOffice Programs

Certifications & Qualifications

Life Sciences DiplomaCertificate in Life Sciences

Industry Keywords

Health CanadaUS FDAEMEAICHMedical ExperiencePharmaceutical Experience

About the role

Key responsibilities & impact

Create and maintain accurate, regularly updated patient records in the CRM
Execute administrative tasks supporting patient progression through the program
Ensure data integrity
Liaise with other team members and internal and external clients
Handle incoming and outgoing faxes accurately and promptly
Organize work schedules across multiple time zones
Label and attach documents to the CRM
Receive, scan, document, and review clinical and patient information
Respond to medical information requests using approved FAQs
Request additional information or clarification as needed
Attach post-infusion reports to databases
Enter data into program-specific databases
Sort and classify incoming faxes and documents
Perform quality checks on adverse event reports and source data
Perform other ad hoc duties as assigned
Cover various shifts and potentially work on-call or standby

Requirements

What you’ll need

Minimum 2 years of experience in a similar administrative or data entry role
2 years directly related experience
Excellent computer skills
Experience with Salesforce or another CRM system is an asset
Experience with MyFax or RightFax faxing software is an asset
Technical vocational training or equivalent combination of experience and education
Minimum college-level studies required
Life sciences diploma or certificate is an asset
Knowledge of pharmacovigilance guidelines from Health Canada, US FDA, EMEA, and ICH
Medical and/or pharmaceutical experience and medical terminology knowledge are assets
Ability to communicate effectively in English and French, orally and in writing, for Quebec and New Brunswick
Knowledge of Microsoft Word, Excel, PowerPoint, and other Office programs
Ability to work autonomously
Strong analytical, organizational, interpersonal, leadership, and problem-solving skills
Attention to detail and ability to consistently meet deadlines
Ability to recognize abnormal data and escalate when necessary
Ability to cover various shifts and organize work across multiple time zones

Benefits

Comp & perks

Medical, dental, and vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Mentorship programs
Employee resource groups
Volunteer activities
Reasonable accommodations during the employment process