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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in gathering and documenting business requirements, facilitating communication between stakeholders, and prioritizing product features within the healthcare sector. Proficient in Agile methodologies and healthcare messaging standards, with strong communication and organizational skills.
Highest-signal resume keywords
Business Requirements GatheringAgile Framework ExperienceHealthcare Messaging StandardsProduct Portfolio ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business RequirementsWorkflow DiagramsFunctional SpecificationsSoftware Development Life CycleAgile MethodologiesHL7XMLFHIRX12Technical Debt Management
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationTime ManagementMulti-taskingDecision Making Under Pressure
Tools & Technologies
Microsoft Office Applications
Industry Keywords
Healthcare SectorBiologicsSpecialty DrugsPatient Support Program
About the role
Key responsibilities & impact- Serve as the voice of the client with IT and other relevant departments and teams
- Serve as a subject matter expert in relevant product domains
- Understand end-to-end customer experience integration and dependencies
- Collect, document, and confirm business requirements and functional specifications
- Liaise between business, IT, and other relevant departments to solicit and communicate user requirements
- Collaborate with product management to create product features for the assigned product portfolio
- Assess value, develop cases, and prioritize stories, epics, and themes aligned with product strategy
- Coordinate dependency prioritization with other Product Owners across teams
- Review test plans and test case scenarios with the QA team
- Participate in JAD sessions to ensure product requirements address client needs
- Develop business requirements, workflow diagrams, and functional and system requirements
- Provide input for help files and training materials
- Inspect, accept, or reject completed sprint work
- Work with the IT Development Manager to prioritize continuous improvement, reduce technical debt, and manage defect resolution
Requirements
What you’ll need- Bachelor degree in Business, Health Sciences or Computer Information Systems
- Well-versed in software development life cycles
- Experience in Agile framework is an asset
- Knowledge of biologics, specialty drugs or the pharmaceutical industry is preferred
- Knowledge of healthcare messaging standards such as HL7, XML, FHIR, X12
- 3-5 years of experience in the healthcare sector, preferably in patient support program
- Strong verbal and written communication skills
- Ability to work independently and in a team environment
- Strong time management and multi-tasking abilities
- Ability to prioritize, organize and plan work
- Excellent proficiency with all Microsoft Office applications
- Bilingualism an asset
- Ability to make decisions under pressure
- High level attention to detail
- Advanced ability to learn and understand new systems and software
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities