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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong consultative selling skills and the ability to influence purchasing behaviors through effective cross-selling and upselling. Proficient in analyzing customer trends and maintaining data integrity in CRM software while fostering strong customer relationships.
Highest-signal resume keywords
Consultative Selling SkillsCustomer Relationship ManagementSales Experience in Animal HealthData Analysis and ReportingCross-Selling and Up-Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceData AnalysisQuote GenerationMathematical SkillsCustomer Trend Analysis
Soft Skills
Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsDecision-Making SkillsTeam Collaboration
Tools & Technologies
CRM SoftwareMicrosoft WordMicrosoft ExcelAccess Reporting SoftwareInventory Management System
Industry Keywords
Animal Health IndustryCustomer LoyaltySales Revenue GrowthOperational EfficiencyCompetitive Intelligence
About the role
Key responsibilities & impact- Create and execute an operationally efficient daily regional call plan
- Manage the assigned region through regular call cycles and discretionary calls
- Conduct proactive outbound calls to maximize purchasing opportunities, grow sales revenue, develop customer loyalty, and promote company programs and services through cross-selling and upselling
- Conduct pre-call research and planning using a consultative selling framework
- Solicit competitive intelligence from customers
- Generate professional quotes and follow up on quotes for which orders were not placed
- Schedule follow-up inquiries to progress the sales cycle
- Develop and maintain strong customer relationships
- Generate and analyze reports to identify customer trends and respond to their impact
- Access ordering systems to assist customers with availability information and ordering
- Collaborate with the Regional Director to analyze customer trends and create formalized business development plans through a OneAB approach
- Conduct prospecting calls to recruit customers and evaluate customer leakage points
- Participate in department meetings
- Enter and maintain data integrity in company CRM software programs
- Support the Manager and perform related duties as assigned
Requirements
What you’ll need- Demonstrated history of successful application of consultative selling skills in a diverse customer marketplace resulting in improved customer sales
- Four-year bachelor’s degree program or equivalent combination of experience and education
- 3+ years directly related and progressively responsible sales experience
- Experience in the animal health industry is highly desirable
- Ability to influence purchasing behaviors through effective cross-selling, up-selling, and value-based selling
- Excellent written and oral communication skills
- Excellent interpersonal skills and ability to make personal connections with customers
- Analytical skills sufficient to prepare professional quotes, analyze data, and identify and resolve customer problems
- Good mathematical skills
- Good decision-making skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Ability to work effectively in a team environment
- Strong organizational skills and attention to detail
- Good to intermediate computer skills
- Microsoft Word, Excel, Access reporting software, and inventory management system proficiency
- Ability to work 8–5pm CST
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
