CIAM Engineer II, IAM Platform Engineering

Cencora

. Configure, administer, and maintain enterprise CIAM platforms for secure, reliable, and scalable customer authentication and authorization .

Posted 10/7/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and managing CIAM platforms, implementing secure authentication methods, and supporting identity lifecycle processes. Proficient in analyzing security events and performance metrics to enhance platform reliability and compliance with privacy regulations.

Highest-signal resume keywords

CIAM Platform ManagementOAuth 2.0 and OIDC ImplementationIdentity and Access Management (IAM)Cloud Platform ExperienceSecurity Principles Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Identity and Access Management (CIAM)Single Sign-On (SSO)Multi-Factor Authentication (MFA)API DevelopmentSAML 2.0SCIMIdentity Telemetry AnalysisAutomation TechnologiesTroubleshooting Authentication IssuesIdentity Governance

Soft Skills

Analytical SkillsProblem-Solving SkillsCollaborationCommunication SkillsCommitment to Operational Excellence

Tools & Technologies

Okta Customer IdentityAuth0Ping IdentityMicrosoft Entra External IDMicrosoft AzureAWSGoogle CloudPowerShellPythonJavaScript

Certifications & Qualifications

Certified Identity and Access Manager (CIAM)CISSPSecurity+Microsoft Identity and Access AdministratorOkta Certified ProfessionalPing Identity Certification

Industry Keywords

GDPRCCPAHIPAAZero TrustAgileDevOpsSite Reliability Engineering (SRE)Customer Data ProtectionIdentity Security Best PracticesCompliance Frameworks

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityJavaScriptPython

About the role

Key responsibilities & impact

Configure, administer, and maintain enterprise CIAM platforms for secure, reliable, and scalable customer authentication and authorization
Support customer registration, account recovery, profile management, consent management, and identity lifecycle processes across digital channels
Implement and manage SSO, MFA, adaptive authentication, passwordless authentication, and federated identity services
Develop and support integrations using OAuth 2.0, OIDC, SAML 2.0, and SCIM
Analyze authentication logs, customer identity telemetry, security events, and platform performance metrics to troubleshoot access issues and identify root causes
Design and maintain API-based integrations between customer-facing applications and centralized identity services
Create and maintain technical documentation, operational procedures, architecture diagrams, and support runbooks
Collaborate with application development teams to design, test, and validate secure customer identity solutions
Participate in platform upgrades, patching, configuration changes, and release validation
Support security assessments, vulnerability remediation, audit requests, and compliance activities
Contribute to automation initiatives improving provisioning, monitoring, operational efficiency, and platform reliability
Evaluate emerging CIAM technologies, authentication methods, and identity security best practices

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Software Engineering, or a related discipline, or equivalent combination of education and experience
2+ years of experience supporting Identity and Access Management, Customer Identity and Access Management (CIAM), platform engineering, software development, cloud engineering, or related technical disciplines
Experience supporting identity platforms such as Okta Customer Identity, Auth0, Ping Identity, ForgeRock, Microsoft Entra External ID, or equivalent CIAM solutions
Knowledge of identity and authentication standards including OAuth 2.0, OpenID Connect (OIDC), SAML, JWT, and RESTful APIs
Experience troubleshooting authentication, federation, and user access issues in cloud and hybrid environments
Familiarity with scripting or automation technologies such as JavaScript
Understanding of security principles including Zero Trust, authentication, authorization, identity governance, session management, and customer data protection
Industry certifications such as Certified Identity and Access Manager (CIAM), CISSP, Security+, Microsoft Identity and Access Administrator, Okta Certified Professional, Ping Identity Certification, or equivalent (preferred)
Experience with cloud platforms including Microsoft Azure, AWS, or Google Cloud (preferred)
Experience implementing customer-facing identity solutions at enterprise scale (preferred)
Knowledge of customer privacy regulations and compliance frameworks, including GDPR, CCPA, HIPAA, or similar standards (preferred)
Experience working in Agile, DevOps, or Site Reliability Engineering (SRE) environments (preferred)
Familiarity with scripting or automation technologies such as PowerShell, Python, or similar languages (preferred)
Strong analytical and problem-solving skills
Ability to balance security requirements with customer experience objectives
Effective collaboration across engineering, product, architecture, and cybersecurity teams
Strong verbal and written communication skills
Commitment to operational excellence, platform stability, and continuous improvement

Benefits

Comp & perks

Medical, dental, and vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Mentorship programs
Employee resource groups
Volunteer activities