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Field Reimbursement Specialist
Cencora. Educate healthcare providers, office staff, and practice managers on insurance, reimbursement, access, coding, billing, formulary, prior authorization, and appeal processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in reimbursement processes, including prior authorization, coding, and appeals, while effectively educating healthcare providers and staff on insurance and access issues. Proficient in managing patient access challenges and collaborating with cross-functional teams to enhance service delivery.
Highest-signal resume keywords
Field Reimbursement ManagementPrior Authorization Certified Specialist (PACS)Revenue Cycle ManagementPharmacy Benefit AccessEducational Presentation Delivery
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CodingBillingFormulary ManagementPrior AuthorizationAppeals ProcessesBenefit InvestigationsTime ManagementPlanning
Soft Skills
CollaborationProblem Solving
Tools & Technologies
Microsoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft Outlook
Certifications & Qualifications
Prior Authorization Certified Specialist (PACS)
Industry Keywords
HealthcareSpecialty PharmacyPatient AccessReimbursement SupportInsurance
About the role
Key responsibilities & impact- Educate healthcare providers, office staff, and practice managers on insurance, reimbursement, access, coding, billing, formulary, prior authorization, and appeal processes
- Support patient access to client products by resolving reimbursement and coverage challenges
- Collaborate with patient assistance and reimbursement support services offered by the client
- Serve as a liaison between providers, manufacturers, pharmacies, and payers
- Inform office staff of important coverage and payer policy changes within assigned territories
- Probe office processes and identify root causes of access or reimbursement issues
- Deliver interactive educational presentations at various provider sites of service
- Provide client-approved information on reimbursement topics related to client products
- Travel weekly, including potential overnight stays, to healthcare offices within the designated territory
- Perform other related duties as assigned
Requirements
What you’ll need- High School Diploma/GED required
- Bachelor's degree or relevant practice management experience preferred
- Previous experience as Field Reimbursement Manager/Specialist preferred
- Previous experience working in healthcare directly resolving pharmacy benefit access issues
- Experience with extensive travel
- Willingness to obtain a Prior Authorization Certified Specialist (PACS) certification within the first six months of employment
- Ability to conduct field-based reimbursement and access support, education, and consultation to key account customers and cross-functional partners
- Understanding of the dynamics of specialty pharmacy
- Experience in revenue cycle, formulary, benefit investigations, prior authorization, coding, and appeals processes
- Deep understanding of pharmacy benefits/policies
- Strong time management and planning skills
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
- Must live within a reasonable commuting distance of a major airport in the listed location
- Must be able to travel up to 80% within the designated territory
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities