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Cencora

Global Sales Accounts Director

Cencora

. Manage and grow strategic business relationships between World Courier and designated global customer accounts .

Posted 10/16/2026full-timeRemote • New Jersey • United StatesLead💰 $119,100 - $186,560 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, value-based selling, and building executive-level relationships to drive revenue growth and customer retention. Proficient in developing and executing strategic account plans while managing complex issues and leading cross-functional teams in a matrix organization.

Highest-signal resume keywords
Strategic Account ManagementValue-Based SellingRevenue GrowthCustomer RetentionProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Strategic Account PlansMarket AnalysisSales PresentationsProposalsExecutive Business ReviewsCRM ProficiencyContract NegotiationsAccount-Based MarketingLogistics ManagementSupply Chain Management
Soft Skills
Excellent Communication SkillsOrganizational SkillsLeadership Through InfluenceProblem-SolvingResilience
Tools & Technologies
CRM ToolsBusiness Systems
Industry Keywords
Pharmaceutical DistributionClient Relationship ManagementGlobal AccountsCommercial AcumenHealthcare Trends

About the role

Key responsibilities & impact
  • Manage and grow strategic business relationships between World Courier and designated global customer accounts
  • Lead global development, maintenance, and expansion of assigned accounts
  • Drive global revenue growth, profitability, retention, and service satisfaction
  • Build and maintain executive-level customer relationships
  • Identify and expand new business opportunities through value-based selling
  • Create and communicate value propositions
  • Lead and coordinate extended global account management and cross-functional teams
  • Develop, execute, and refine strategic account plans
  • Determine priorities, assign tasks, track progress, and ensure execution
  • Own customer issues, complaints, escalations, and internal roadblocks through resolution
  • Align commercial, operational, and support teams in a matrix organization
  • Analyze market, customer, and competitive intelligence
  • Collaborate with Regional Marketing Specialists on account-based marketing initiatives
  • Oversee the RFP process and support MSA-related contract negotiations
  • Deliver sales presentations, executive business reviews, proposals, and strategic updates
  • Maintain account activity and opportunity tracking in the CRM platform
  • Provide monthly account progress updates to management and quarterly communication to the extended team
  • Mentor others and contribute to global account management best practices, tools, and frameworks

Requirements

What you’ll need
  • 8+ years of relevant experience in strategic account management, global accounts, client relationship management, sales, logistics, supply chain, pharmaceutical distribution, or related fields
  • Bachelor’s degree in Business Administration, Marketing, Sales, Project Management, Supply Chain, Computer Science, or a related field, or an equivalent combination of education and experience
  • Strong experience building and executing strategic account plans
  • Excellent organizational, project management, and program management capabilities
  • Proven ability to lead through influence and deliver results across a matrixed, multinational organization
  • Demonstrated success in value-based selling, revenue growth, and customer retention
  • Strong executive presence and ability to build trust with senior customer stakeholders
  • Ability to manage difficult issues, complaints, and service challenges with ownership, accountability, and resilience
  • Strong business acumen, including commercial, operational, and customer service implications
  • Excellent written and verbal communication skills, including presentations, proposals, and executive updates
  • Ability to interpret customer needs, healthcare and industry trends, and competitive dynamics and translate them into actionable strategies
  • Proficiency with CRM tools and general business systems
  • Ability to travel approximately 25%, including customer meetings, conferences, national meetings, and international travel
  • Willingness to work extended hours when required
  • English language

Benefits

Comp & perks
  • Medical, dental, and vision care
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
  • Training programs
  • Professional development resources
  • Mentorship programs
  • Employee resource groups
  • Volunteer activities