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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business development capabilities with a focus on achieving key performance indicators and maintaining client relationships. Proficient in utilizing CRM platforms and Microsoft Office to drive sales and profitability in the freight forwarding or science/laboratory industry.
Highest-signal resume keywords
Business DevelopmentSales OperationsCRM Platform CertificationFreight Forwarding ExperienceKey Performance Indicator Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales SupportBusiness DevelopmentCustomer SupportMicrosoft OfficeNumeracy SkillsAttention to DetailTime ManagementOrganizational Skills
Soft Skills
Relationship BuildingProactive AttitudeExcellent Phone MannerAbility to Work Autonomously
Tools & Technologies
SalesforceHubSpot
Certifications & Qualifications
CRM Platform Certification
Industry Keywords
Freight ForwardingScience IndustryLaboratory Industry
About the role
Key responsibilities & impact- Develop new and sustainable business within designated portfolio areas
- Achieve individual key performance indicators and contribute to overall organizational success
- Maintain strong client relationships
- Identify partnership growth opportunities to increase profitability and return on investment
- Represent World Courier professionally and build on the organization's reputation
- Engage with new and existing business opportunities
- Deliver solutions to business opportunities
- Generate, grow, and maximize World Courier's business opportunities and sales to drive revenue and profitability
Requirements
What you’ll need- High School Diploma/GED or equivalent experience required
- Associate's degree in business administration, sales, marketing, communications, analytics, or a related field, or equivalent experience preferred
- 3+ years of experience in sales support, sales operations, business development, customer support, or a related field required
- Certification in a CRM platform such as Salesforce, HubSpot, or equivalent preferred
- Demonstrated experience meeting key performance indicators
- Strong experience in a sales role
- Significant experience in the freight forwarding or science/laboratory industry
- High level of computer literacy
- Sound working knowledge of Microsoft Office software
- Ability to work autonomously and self-direct work activities
- Excellent relationship building skills with a diverse range of stakeholders
- Great phone manner and proactive attitude towards role
- Sound level of numeracy and demonstrated attention to detail
- Strong time management and organisational skills
- Demonstrated ability to work flexibly within tight time schedules and variable workload demands
Benefits
Comp & perks- Equal employment opportunity
- Reasonable accommodations during the employment process for individuals with disabilities
- Benefits aligned to local market practice; eligibility and effective dates may vary by country and collective bargaining agreement