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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales management, customer relationship building, and strategic account development, with a strong focus on achieving sales targets and maximizing product distribution. Proficient in utilizing Salesforce and other sales management tools to track performance and drive business growth.
Highest-signal resume keywords
Sales ManagementCustomer Relationship BuildingStrategic Account DevelopmentSalesforce ProficiencyConsultative Selling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PlanningGoal SettingMarket AnalysisFinancial Data InterpretationProduct Launch Strategies
Soft Skills
Effective CommunicationInterpersonal SkillsCreative Problem-SolvingCollaborationCustomer Service
Tools & Technologies
SalesforceMicrosoft TeamsMicrosoft Office
Industry Keywords
Generic Pharmaceutical SalesBusiness AdministrationContract ComplianceIncremental Business GrowthCustomer Engagement
About the role
Key responsibilities & impact- Develop, maintain, and support long-term business partnerships with assigned customers
- Conduct sales calls and customer communications to drive incremental business growth through new products, contract compliance, and customized strategic account programs
- Serve as the primary customer contact for American Health Packaging (AHP)
- Implement programs within an assigned geographic area and/or account base to maximize product pull-through and distribution while minimizing service-level issues
- Conduct proactive customer outreach to grow sales revenue and strengthen customer relationships
- Perform pre- and post-call research and planning, establish interaction objectives, and anticipate customer needs
- Meet or exceed monthly sales and activity goals, including call volume, revenue, and margin objectives
- Develop customer understanding through consultative dialogue and monitor market and competitive dynamics
- Tailor sales messages, conduct timely follow-up, and capture additional business and revenue opportunities
- Maintain accurate account, customer, contact, activity, results, and interaction records in Salesforce and other sales management tools
- Partner with AHP Strategic Account Managers and the National Accounts team on product access, product launches, and team-based sales strategies
- Develop ideas for future customer calls and engagement activities
- Monitor and analyze reports and data to measure profitable product growth and implement sustaining strategies
- Participate in internal company meetings as needed
- Review and monitor internal product reports to maintain knowledge of product supply and availability
- Perform other related duties and administrative tasks as assigned
Requirements
What you’ll need- Broad knowledge in business administration, sales, marketing, or a related field, generally acquired through a four-year bachelor’s degree program or an equivalent combination of education and experience
- Minimum of three (3) years of directly related, progressively responsible experience
- Ability to work hours aligned with customers’ local time zones, as business needs require
- Ability to adapt to daily changes in products, procedures, and priorities
- Demonstrated ability to build and maintain customer relationships
- Working knowledge of sales management, sales planning, goal setting, and related business information
- Effective verbal and written communication skills
- Strong interpersonal and collaborative relationship-building skills
- Excellent customer service and issue-resolution skills
- Ability to interpret customer financial data and develop strategies to address financial considerations
- Ability to interpret industry trends and competitive information and develop responsive strategies and tactics
- Strong creative problem-solving skills
- Proficiency with Microsoft Teams, Microsoft Office, Salesforce, or comparable software systems
- Willingness to travel to conferences, trade events, sales meetings, and other business events as required
- Previous experience in generic pharmaceutical or commodity sales is preferred
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
- Reasonable accommodations during the employment process
