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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing marketing and event technology tools, ensuring compliance with organizational goals while optimizing platform functionality and user satisfaction. Strong analytical, project management, and communication skills are essential for effective collaboration and problem-solving.
Highest-signal resume keywords
Marketing Technology ManagementProject ManagementAnalytical Problem-SolvingUser Training and OnboardingCvent Event Technology Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingMarketing AutomationEvent Management TechnologiesCloud-Based Marketing ApplicationsBusiness OperationsSystems Requirements ProcessesProcess Improvement MethodologiesTechnical Issue ResolutionPerformance Metrics AnalysisRequirements Development
Soft Skills
Excellent CommunicationCollaborative TeamworkStakeholder ManagementChange Management KnowledgeRelationship Building
Tools & Technologies
CventCRM PlatformsAnalytics SoftwareMarketing Technology Platforms
Industry Keywords
Compliance ReviewsInformation SecurityPrivacyRisk ManagementContinuous Improvement
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as a primary platform steward and operational owner for assigned marketing and event technology tools
- Maintain best practices, job aids, and documentation for assigned tools
- Manage user accounts, administration, and ongoing platform maintenance
- Facilitate Information Security, Legal, Privacy, and compliance reviews with IT, Legal, and Risk teams
- Establish relationships with Marketing business partners and IT teams to deliver technical solutions
- Align technology solutions with business goals and priorities
- Execute onboarding, training, and ongoing end-user education
- Investigate, resolve, and escalate technical issues
- Manage bug and issue resolution processes and recommend improvements
- Analyze performance metrics to optimize platform functionality and customer satisfaction
- Assist with business process redesign and continuous improvement
- Contribute to technology planning sessions
- Develop structured requirements processes to assess client needs and priorities
- Assist with complex integrations and architectural decisions
- Configure assigned tools based on approved requirements and standards
- Support implementation of new marketing and event technology capabilities
- Develop and execute user test cases and validate test results
- Provide input on system enhancements and post-implementation efforts
- Support vendor relationships and account administration, including ticket coordination, documentation, and renewal support
- Ensure alignment with organizational goals and contractual compliance
Requirements
What you’ll need- Bachelor’s degree in Marketing, Information Systems, Computer Science, Business, or a related field, or equivalent work experience
- Minimum 3-5 years of relevant experience in digital marketing, marketing technology, or technical roles
- Working knowledge of business operations, systems requirements processes, and marketing technology platforms
- Experience with cloud-based marketing applications and tools
- Strong project management skills, including the ability to manage multiple priorities, timelines, and stakeholders effectively
- Excellent verbal and written communication abilities
- Strong analytical and problem-solving skills
- Ability to work collaboratively within a team and manage cross-functional relationships
- Knowledge of change management principles and end-user training strategies
- Experience in project management or process improvement methodologies (e.g., Agile, Lean, or Six Sigma) preferred
- Familiarity with marketing automation, event management technologies, CRM platforms, or analytics software preferred
- Cvent event technology experience preferred
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities