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Cencora

Nurse Case Manager

Cencora

. Plan and manage complex care coordination cases and activities to support timely patient access, treatment progression, and continuity of care .

Posted 10/27/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination, case management, and patient services, with a strong focus on assessing and addressing clinical and social barriers to ensure continuity of care. Proficient in analyzing case trends and guiding team members in complex case handling and documentation standards.

Highest-signal resume keywords
Care CoordinationCase ManagementPatient ServicesClinical SupportProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AssessmentCare PlanningWorkflow AnalysisDocumentation StandardsCase Trend Analysis
Soft Skills
Team GuidanceCommunicationProblem Solving
Tools & Technologies
Job AidsCare Coordination Templates
Certifications & Qualifications
Case Management CertificationCare Coordination Certification
Industry Keywords
Healthcare AdministrationPublic HealthSocial WorkClinical Specialty

About the role

Key responsibilities & impact
  • Plan and manage complex care coordination cases and activities to support timely patient access, treatment progression, and continuity of care
  • Conduct assessments, support care planning, and facilitate transitions of care addressing clinical, social, and access barriers
  • Coordinate with providers, pharmacies, payers, and internal partners to resolve access barriers, align next steps, and maintain case continuity
  • Analyze case trends, recurring issues, and workflow patterns to identify root causes and recommend process improvements
  • Develop and refine job aids, care coordination templates, and documentation standards
  • Guide less experienced team members on complex case handling, escalation practices, and documentation expectations

Requirements

What you’ll need
  • Bachelor's degree in nursing, social work, health sciences, public health, healthcare administration, or a related field, or equivalent experience required
  • 4+ years of experience in care management, case management, clinical support, patient services, or a related field required
  • Certification in case management, care coordination, clinical specialty, or equivalent preferred

Benefits

Comp & perks
  • Medical, dental, and vision care
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
  • Training programs
  • Professional development resources
  • Mentorship programs
  • Employee resource groups
  • Volunteer activities