FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce analysis and process design, with a strong ability to gather and document business requirements. Proficient in developing product documentation and managing cross-functional product development efforts.
Highest-signal resume keywords
Salesforce AnalysisRequirements GatheringBusiness Process RedesignSalesforce CertificationProduct Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Process DesignData AnalysisBusiness Requirements DocumentationUser Story DevelopmentPerformance Metrics Analysis
Soft Skills
Excellent Communication SkillsTeam CollaborationProblem ResolutionCoaching and Knowledge Transfer
Tools & Technologies
VisioDraw.ioLucidchart
Certifications & Qualifications
Salesforce Certified AdministratorSales Cloud ConsultantService Cloud Consultant
Industry Keywords
Business StrategyProduct ManagementCustomer SatisfactionChange ManagementBudget Tracking
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Establish and maintain liaison relationships with business partners and IT to provide effective technical solutions
- Gather and analyze data to understand business strategy requirements
- Contribute to business short- and long-term planning sessions and clarify business goals and direction
- Assess user needs through structured requirements gathering, analysis, documentation, and change management
- Develop, write, and communicate business requirements and functional specifications
- Analyze business operations and processes to identify improvement opportunities
- Document current business processes and models
- Assist with business process redesign, write user stories, develop and execute user test cases, and validate test results
- Support business case development through research and data collection
- Investigate, resolve, and escalate problems; develop resolution recommendations
- Work with IT on technical assistance and problem resolution
- Keep customers informed of problems, issues, and resolutions
- Analyze performance metrics to ensure customer satisfaction
- Manage customer expectations and ensure IT solutions meet customer needs
- Coach and transfer knowledge to less experienced team members
- Translate customer, market, and business needs into product requirements and prioritized features
- Analyze product performance, market conditions, customer feedback, and business trends for roadmap and product decisions
- Develop product documentation, business cases, feature requirements, and lifecycle plans
- Coordinate cross-functional product development, launch readiness, adoption, and post-launch improvement
- Drive product roadmap execution by evaluating enhancement requests and recommending priorities
- Monitor product risks, issues, dependencies, and performance indicators
- Contribute to budget tracking, forecasting inputs, and reporting activities
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems, Business, or other related field, or equivalent work experience
- Three (3) or more years of Salesforce analysis, Salesforce process design and configuration experience — required
- Prior experience leading requirements gathering workshops and interviews
- Salesforce certification(s) highly desired, such as Certified Administrator, Sales Cloud Consultant, or Service Cloud Consultant
- Proficiency in Visio or other flowchart creation software, such as Draw.io/Diagrams.net or Lucidchart
- Experience working in or with a product management team
- Excellent written and verbal communication skills
- Ability to work well both independently or in a team
- Must be located in one of the listed US locations
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities