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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales strategies and account management within the healthcare sector, focusing on Specialty GPO products. Proven ability to build customer relationships, drive business growth, and manage complex contracts effectively.
Highest-signal resume keywords
B2B Account ManagementConsultative SellingContract NegotiationCustomer Relationship ManagementHealthcare Purchasing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Plan DevelopmentSales Strategy ExecutionMarket AnalysisOpportunity Pipeline ManagementContract Compliance Management
Soft Skills
Analytical SkillsCommunication SkillsCross-Functional LeadershipRelationship BuildingStrategic Guidance
Certifications & Qualifications
Customer Success CertificationAccount Management CertificationClient Relationship Management Certification
Industry Keywords
Specialty GPOHealth SystemsGPOsSpecialty DistributionHealthcare Purchasing
About the role
Key responsibilities & impact- Execute a strategic, consultative sales approach to grow adoption and penetration of Specialty GPO products and solutions
- Identify customer needs, business priorities, and market opportunities to develop tailored growth strategies
- Build and maintain an opportunity pipeline across national and regional health system accounts
- Develop and manage Specialty GPO business plans to maximize sales, profitability, and contract compliance
- Translate customer insights and business objectives into actionable account strategies
- Update written business plans and communicate progress, risks, and opportunities to internal stakeholders
- Serve as the primary Specialty GPO contact for assigned customers, including site and clinic buyers and purchasing decision-makers
- Build trusted customer relationships through insight, responsiveness, and strategic guidance
- Lead client-facing discussions on goals, performance, contract optimization, and growth opportunities
- Manage contract pull-through performance and analytical support for client discussions
- Conduct regular business reviews, including quarterly goal-setting and pull-through discussions
- Interpret member contract details and communicate contract-change implications to clients
- Partner with the DSA and broader account team on customer and market strategies
- Use market intelligence and customer insights to refine account strategies and competitive positioning
- Coordinate with DSA, Product Specialists, and internal SMEs for customer engagements
- Serve as the internal quarterback across sales, legal, accounting, reporting, and analytics
- Leverage enterprise resources to deliver high-value customer support and business results
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field — or equivalent relevant experience
- 4+ years of experience in B2B account management, proposal development, renewals, deal negotiation, or a related field
- Demonstrated success in managing complex customer relationships and driving business growth in a consultative selling environment
- Experience working with health systems, GPOs, specialty distribution, or healthcare purchasing environments
- Certification in Customer Success, Account Management, Client Relationship Management, or a related discipline (preferred)
- Strong analytical, communication, and cross-functional leadership skills
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities