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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in Microsoft Endpoint Configuration Manager (MECM) and Microsoft Intune for endpoint management, along with strong PowerShell scripting skills for automation and remediation. Proven ability to manage security vulnerabilities and troubleshoot complex incidents in large, distributed environments.
Highest-signal resume keywords
Microsoft Endpoint Configuration Manager (MECM/SCCM)Microsoft IntunePowerShell ScriptingApplication PackagingSecurity Vulnerability Remediation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PowerShell ScriptingApplication PackagingMECM/SCCMMicrosoft IntuneSecurity Vulnerability RemediationActive DirectoryGroup PolicyNetworking TroubleshootingWindows 11 EnterprisePatch Management
Soft Skills
MentoringCollaborationProblem-Solving
Tools & Technologies
JIRAGitHubServiceNowAzure DevOpsPatch My PCIvantiCitrixVMware
Certifications & Qualifications
ITIL Foundations
Industry Keywords
Endpoint ManagementInfrastructure EngineeringIncident ManagementChange ManagementCompliance Policies
Tech Stack
Tools & technologiesAzureCitrixDNSServiceNowVMware
About the role
Key responsibilities & impact- Design, deploy, and provide advanced support for endpoint management solutions across a large, distributed physical and virtual device estate
- Package, test, and deploy Windows and third-party applications through MECM and Intune using PSADT and silent-install packages
- Manage MECM/Intune co-management, client settings, boundaries, deployment collections, Autopilot profiles, compliance policies, and configuration baselines
- Design, write, and maintain advanced PowerShell scripts for automation, remediation, and reporting
- Identify, prioritize, and remediate endpoint security vulnerabilities in partnership with Information Security
- Manage the third-party application patching lifecycle
- Resolve networking and connectivity issues affecting client communication, application delivery, and patch distribution
- Use AI-assisted tools and automation/orchestration to streamline packaging, remediation, and reporting
- Track work in JIRA and version-control scripts/configurations in GitHub
- Partner with Architecture, Networking, Information Security, and Support teams
- Triage and resolve escalations from Endpoint Support and Security as a technical escalation point for Level 1/2 teams
Requirements
What you’ll need- Bachelor's degree, preferably in Computer Science, Management Information Systems, or a related technology field (equivalent experience considered)
- At least 8 years of IT experience, including 5+ years in infrastructure/endpoint engineering
- Advanced, hands-on expertise with Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune, including co-management, Autopilot, compliance policies, and Win32 application deployment
- Demonstrated experience remediating security vulnerabilities, including CVE triage and patch-compliance reporting
- Advanced PowerShell scripting ability, plus familiarity with VBScript
- Proven ability to troubleshoot complex incidents at scale across large, distributed endpoint environments
- Strong application packaging experience (.MSI/.MST, Win32; App-V/MSIX familiarity a plus) using PSAppDeployToolkit, Advanced Installer, and Orca
- Experience managing third-party application patching programs, such as Patch My PC or Ivanti
- Solid understanding of Active Directory and Group Policy, including GPO troubleshooting
- Working knowledge of DHCP, DNS, IP addressing, subnetting, and VLANs
- Familiarity with Windows 11 Enterprise, BIOS/UEFI, BitLocker, and Microsoft Defender
- Experience with Citrix, VMware, and thin/zero-client delivery is a plus
- Familiarity with Microsoft Copilot, GitHub Copilot, Claude, ServiceNow, GitHub or Azure DevOps, JIRA, Azure AD/Microsoft Entra ID, conditional access, and Windows Autopatch
- Experience mentoring Level 1/2 engineers and producing runbooks/knowledge-base documentation
- ITIL foundations or equivalent incident/problem/change management experience
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
