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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Learning Experience Design, Creative Direction, and the application of Generative AI in educational contexts. Proven ability to lead multidisciplinary teams and deliver impactful learning solutions across various modalities while managing budgets and stakeholder relationships.
Highest-signal resume keywords
Learning Experience DesignGenerative AI ApplicationCreative DirectionMultidisciplinary Team LeadershipStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Experience DesignCreative DirectionGenerative AIDigital Product DevelopmentContent DevelopmentBehavior ChangeStorytellingVisual ProductionMultimedia ProductionLearning Technology Ecosystems
Soft Skills
Strategic ThinkingCreative Problem-SolvingCommunicationConsultingExecutive Stakeholder Management
Tools & Technologies
Adobe Creative CloudFigmaElevenLabsSynthesiaHeyGenLMSLXPXAPIWCAG Accessibility StandardsEmerging Automation Platforms
Industry Keywords
Learning and DevelopmentCorporate UniversityEnterprise L&DCreative AgencyConsulting EnvironmentHealthcareRegulated EnvironmentDigital ExperiencesPerformance SolutionsFacilitation
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Set the creative vision, design standards, and quality expectations for every Cencora University learning experience
- Own the end-to-end learning product lifecycle from consultation and intake through solution architecture, design, production, facilitation, delivery, measurement, and continuous improvement
- Define the portfolio's content architecture and design system with modular, reusable, personalized components
- Lead modernization of learning modalities, content structures, and consumption touchpoints
- Drive AI-native design and production using generative AI, synthetic media, AI assistants, personalization, and automated workflows
- Run the Learning Innovation Studio to pilot, measure, scale, and retire learning formats and tools
- Establish standards and controls for accurate, accessible, brand-aligned, and responsibly developed AI-enabled products
- Partner with business leaders, HR business partners, business L&D teams, and enterprise portfolio leads to diagnose capability needs and translate priorities into learning strategies
- Lead learning consultation and intake, balancing impact, learner needs, scalability, and cost
- Translate enterprise capability strategies into learning experiences
- Champion delivery and facilitation across in-person, virtual, and digital environments and every region
- Equip global faculty and business liaisons for consistent, impactful delivery
- Personally facilitate for senior executive audiences
- Connect learner, facilitator, and sponsor feedback to product refinement
- Partner with operations, measurement and evaluation, and technology teams to embed evaluation and visibility into effectiveness, adoption, and business value
- Use learner feedback, performance data, and analytics to decide what to build, refresh, scale, and retire
- Build scalable practices, reusable assets, and AI-enabled workflows
- Own the organization's budget, external partners, agencies, and creative technology investments
- Lead and develop a multidisciplinary organization across facilitation, creative and learning experience design, and instructional design
- Build bench strength, development paths, and succession
- Foster a culture of creative excellence, critique, curiosity, accountability, and sound decision-making
- Represent Cencora University's design, innovation, and delivery agenda in Enterprise Talent & Learning planning and enterprise forums
Requirements
What you’ll need- Bachelor's degree in visual design, film, instructional design, learning sciences, educational technology, design, communications, business, or a related field, or equivalent professional experience
- Master's degree preferred
- 12+ years of progressive experience in learning and development, creative direction, learning experience design, digital product or content development, or a related discipline
- 7+ years leading multidisciplinary teams, including managers and senior-level professionals, in a formal people-leadership role
- Proven record setting creative direction and leading end-to-end design, production, and delivery of enterprise-scale learning or digital experiences across multiple modalities
- Demonstrated success partnering with senior executives and translating complex business needs into learning and performance solutions
- Hands-on experience applying generative AI, emerging technologies, and AI-enabled workflows to learning, content, or talent solutions
- Experience leading or working closely with a facilitation or faculty organization
- Personal credibility presenting to and facilitating with executive audiences
- Experience partnering with measurement, analytics, operations, and technology teams
- Experience owning budgets, agencies, and vendor relationships
- Deep knowledge of learning experience design, adult learning, behavior change, storytelling, visual and multimedia production, and learning technology ecosystems
- Knowledge of LMS, LXP, xAPI, and WCAG accessibility standards
- Working fluency with ElevenLabs, Synthesia or HeyGen, Articulate, Adobe Creative Cloud, Figma, generative image and video tools, and emerging agentic and automation platforms
- Exceptional consulting, strategic thinking, creative problem-solving, communication, and executive stakeholder management skills
- Strong business acumen and sound judgment in ambiguity
- Preferred: portfolio of shipped learning or digital experiences with measurable results
- Preferred: experience in a corporate university, enterprise L&D function, creative agency or studio, or consulting environment serving Fortune 500 clients
- Preferred: experience in healthcare or another regulated, distributed operating environment
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
- Reasonable accommodations during the employment process
