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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program and project management within pharmaceutical supply resiliency, effectively managing multiple workstreams and stakeholder communications. Proficient in analyzing performance metrics and improving processes to enhance operational efficiency.
Highest-signal resume keywords
Program ManagementProject ManagementPharmacy Technician CertificationMicrosoft Office ProficiencyCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementOperational Issue ResolutionKPI AnalysisWorkflow StandardizationProcess ImprovementCustomer Implementation SupportSubject Matter Expertise DevelopmentRisk ManagementDependency Management
Soft Skills
Problem-SolvingCritical ThinkingCustomer-Facing CommunicationPresentation SkillsInterpersonal Skills
Tools & Technologies
Microsoft PowerPointMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft TeamsAI-Enabled Tools
Certifications & Qualifications
Pharmacy Technician Certification
Industry Keywords
Pharmaceutical Supply ChainHealthcare AdministrationHospital Business SegmentsCencora Business UnitsCommunity & Specialty Business Segments
About the role
Key responsibilities & impact- Serve as a subject matter expert across assigned pharmaceutical supply resiliency programs
- Independently manage program responsibilities, customers, projects, and workstreams from planning through completion
- Manage competing priorities, timelines, dependencies, risks, and action items
- Identify and resolve operational issues and escalate material risks or strategic decisions as appropriate
- Serve as a primary program resource for health system customers, owning questions, issues, communication, and follow-up through resolution
- Lead customer and internal meetings, presentations, program reviews, and training
- Support customer implementations from planning through go-live
- Build cross-functional partnerships across Sourcing, Replenishment Operations, Pricing, Finance, Contracts, Legal, Sales, Technology, Analytics, and other teams
- Influence and mobilize stakeholders without direct authority
- Monitor program and customer performance, analyze trends and KPIs, and identify improvement opportunities
- Maintain project documentation, workplans, trackers, decisions, and action items
- Improve and standardize workflows, reporting, communications, implementation practices, and cross-program processes
- Own assigned integration workstreams and help implement future-state processes
- Develop and deliver clear communications translating complex information into actionable next steps
- Adapt to evolving program needs and take ownership of new initiatives and priorities
Requirements
What you’ll need- Four-year bachelor's degree in business administration, healthcare administration, supply chain, pharmacy, project management, or similar discipline
- Minimum of three (3) years of directly related and progressively responsible experience
- Pharmacy Technician Certification and/or health system, hospital, pharmaceutical distribution, healthcare supply chain, or related experience preferred
- Project or program management experience strongly preferred
- Strong program and project management skills
- Ability to independently manage multiple concurrent workstreams, priorities, deadlines, and stakeholders
- Ability to operate autonomously and drive work through completion
- Strong organizational, problem-solving, critical-thinking, customer-facing communication, presentation, public-speaking, meeting facilitation, written communication, interpersonal, and time-management skills
- Ability to develop subject matter expertise across complex programs, processes, and customer requirements
- Ability to influence cross-functional teams without direct authority
- Ability to anticipate needs, risks, dependencies, and deadlines
- Ability to operate effectively in an evolving environment
- Ability to standardize, streamline, and improve processes
- Understanding of hospital and/or Community & Specialty business segments preferred
- Understanding of Cencora business units, systems, and processes preferred
- Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, Outlook, and Teams
- AI fluency and ability to responsibly leverage AI-enabled tools and validate outputs
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities