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About the role
Key responsibilities & impact- Accurately produce client invoices
- Monitor workflow within the assigned group
- Monitor accounts receivable
- Serve as Finance liaison for Innomar Operational Program Managers
- Handle client billing needs, special projects, and complex assignments
- Monitor Billing associates against specified goals
- Support compliance with approved billing policies and practices
- Manage an individual portfolio
- Validate interpretations of complex, ambiguous, or non-standard contract terms and billing structures
- Review and approve billing setups, templates, contract assumptions, and reporting logic
- Oversee daily and monthly billing workflow, including invoices, credits, rebills, and supporting packages
- Guide non-standard billing logic and complex calculations
- Review unusual trends, material variances, and quality concerns
- Prioritize workload and balance resources across clients and programs
- Communicate with Project Managers and Client Managers about contracts, change orders, approvals, and additional services
- Monitor aged accounts receivable and communicate aging to management
- Address aged outstanding invoices and payment issues with Program Management and clients
- Serve as first point of contact for assigned Business Unit teams
- Conduct or co-conduct monthly business reviews and partner with FP&A
- Support program launches, closures, transitions, and cross-functional initiatives
- Lead responses to escalated billing questions and disputes
- Identify and implement process improvements in accuracy, automation, reporting, turnaround time, and controls
- Support Finance and Operations process-improvement initiatives
- Prepare ad hoc client and audit requests
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree in Accounting required
- Three to five years of progressively responsible billing-related experience
- Healthcare environment experience preferred
- Experience with multiple IT applications and data-management systems
- Team-management capability
- Strong attention to detail
- Effective organization and results orientation
- Integrity and trust
- Basic business understanding
- Outstanding written and verbal communication
- Strong business-partnering skills with operational and Finance teams and external clients
- Solid understanding of patient support programs preferred
- Intermediate to advanced knowledge of Microsoft Office products
- Strong organizational and analytical skills
- Strong knowledge of accounting practices and principles
- Ability to work in a fast-paced environment with competing deadlines
- Strong interpersonal skills
- Working knowledge of accounting software packages; SAGE preferred
- Advanced knowledge of Microsoft Word, Excel and PowerPoint
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities