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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in electrical work, plumbing, welding, and fabrication while providing exceptional customer service and support for Micro Weigh Systems. Capable of performing preventative maintenance, troubleshooting, and training customers on equipment operation and FDA guidelines.
Highest-signal resume keywords
Electrical WorkPlumbingWeldingFabricationCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical WiringTroubleshootingInstallationEquipment TransportPower ToolsVolt MetersMicro Weigh System SoftwareStandard Operational TestsReading Electrical DiagramsLifting 100 lbs
Soft Skills
Good Customer Service SkillsSense of Urgency
Tools & Technologies
Microsoft OfficeComputer-Based Software
Certifications & Qualifications
Driver’s LicenseHealth Card
Industry Keywords
FDA GuidelinesPreventative MaintenanceEmergency Service CallsCustomer RelationshipsNutritionist Specifications
About the role
Key responsibilities & impact- Build trust and influence with customers while maintaining customer relationships
- Perform preventative maintenance, onsite and remote service, and support for Micro Weigh Systems and other technologies
- Optimize customer benefits from systems and solutions
- Troubleshoot and solve problems
- Install parts and perform electrical work, plumbing, welding, and fabrication
- Transport and deliver equipment to customer sites
- Maintain, modify, and adjust feed additive and ration/diet dosages through Micro Weigh System software based on nutritionist or veterinarian specifications
- Perform standard operational tests under protocol guidelines using standardized checklists
- Maintain and update FDA files for customers
- Train customers on FDA files, equipment operation, inventory control procedures, FDA guidelines, new products, and programs
- Provide continual education to customer management teams
- Cover emergency service calls and participate in holiday and weekend coverage rotation
- Perform other job-related duties as assigned
Requirements
What you’ll need- High School diploma or equivalent
- Knowledge of electrical wiring, plumbing, welding and fabrication is required
- Experience with use of power tools and volt meters
- Ability to read electrical diagrams, set up computer programs, and follow instructions
- Computer skills, including Microsoft Office and basic knowledge of computer-based software
- Must be able to read and understand English
- Good customer service skills and a sense of urgency
- Driver’s License and acceptable driving record is required
- Must be able to obtain a health card
- Must be able to lift 100 lbs
- Must be okay with 25% overnight travel and 75% general daily travel within the assigned territory
- Overnight travel is required
- Must cover emergency service calls and participate in holiday and weekend coverage rotation
- Must be within 50 miles of Williamston, Michigan
- Ability to perform electrical work, plumbing, welding, fabrication, troubleshooting, installation, and equipment transport
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities