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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and transportation management, including carrier performance analysis, cost reduction strategies, and process optimization. Proficient in data analysis and project management, with strong communication and organizational skills to support corporate transportation initiatives.
Highest-signal resume keywords
Logistics ManagementTransportation Cost AnalysisCarrier Performance EvaluationData Analysis and ReportingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transportation Process AnalysisCarrier Claims ManagementFreight and Lane AnalysisSOP DevelopmentKPI Dashboard CreationInvoice AuditingShipment ConsolidationRFP PreparationDatabase ManagementAutomated Freight Pay Processes
Soft Skills
Effective CommunicationInterpersonal SkillsNegotiation SkillsAttention to DetailProblem-Solving Skills
Tools & Technologies
WMSSAPTMSPKMSIBSCSPEEMMicrosoft WordMicrosoft ExcelMicrosoft Access
Certifications & Qualifications
Logistics CertificationSupply Chain CertificationWorkplace Safety CertificationProgram Management Certification
Industry Keywords
Parcel DeliveryLTLFTLCourier IndustryPool DistributionTransportation NetworksWarehouse OperationsAir Freight OperationsSupply Chain OperationsAudit Practices
About the role
Key responsibilities & impact- Analyze the effectiveness of transportation processes and customer delivery across parcel, LTL, FTL, and carrier deliveries
- Recommend and contribute to strategies that reduce transportation costs and improve effectiveness
- Support transportation directors and managers with Corporate Transportation initiatives
- Manage carrier claims, payments, delivery issues, and related needs
- Lead holiday closure efforts, including customer notifications, routing, and timelines
- Monitor daily outbound shipment statuses
- Resolve delivery issues with carriers, distribution centers, corporate departments, and sales
- Develop and maintain carrier delivery SOPs and transportation KPI dashboards
- Audit carrier invoices against contract terms and approve transportation invoices for payment
- Manage carrier performance through scorecards and quarterly business review analysis
- Acquire and compile data from transportation and enterprise systems including WMS, SAP, TMS, PKMS, IBS, CSP, and EEM
- Analyze freight and lane characteristics to select optimal carriers and shipment modes
- Train others on transportation and distribution process solutions
- Onboard new carriers and technology partners
- Evaluate and improve business processes, transportation networks, and delivery accuracy
- Develop transportation-related databases and maintain carrier contract, depot, inspection, and account setup data
- Prepare RFP and carrier conversion data, playbooks, and project plans
- Monitor transportation vendor compliance with global contracts
- Perform parcel and LTL rate and service analyses
- Update the internal transportation website and parcel cost savings tracker
- Identify shipment consolidation opportunities across transportation modes
- Prepare swim lane and process flow documents
- Prepare CSP, SAP routing, ship condition, customer rating group, and delivery time zone uploads
- Manage new customer group additions with internal and external stakeholders
- Provide regional financial and KPI analysis to identify RFP and cost-saving opportunities
- Maintain data integrity and interfaces with carrier systems and EEM
Requirements
What you’ll need- Bachelor's degree in logistics, supply chain management, transportation, operations management, business administration, or a related field, or equivalent combination of experience and education
- 2+ years of experience in logistics, transportation, warehouse operations, air freight operations, supply chain operations, or a related field
- Certification in logistics, supply chain, workplace safety, or program management, or equivalent preferred
- Exposure to courier industry and/or pool distribution environments helpful
- Small package, LTL, and TL experience a plus
- Ability to communicate effectively both orally and in writing
- Knowledge of ABC policies, programs, services, and products
- Strong interpersonal, negotiating, analytical, mathematical, and organizational skills
- Attention to detail
- Ability to implement processes resulting in satisfactory audit practices
- Strong computer skills and knowledge of Microsoft Word, Excel, Access, PowerPoint, and Outlook
- Knowledge of automated freight pay and audit processes
- Good analytical, conceptual, and problem-solving skills
- Proficiency with project management tools such as Microsoft Project, Excel, and Word
- Required proficiency with Microsoft Access, including database creation, importing tables, queries, macros, forms, and reporting
Benefits
Comp & perks- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities