Product Manager – Higher Education, Computing

Cengage Group

. Own product strategy, discovery, and roadmap priorities for Higher Education’s Computing discipline cluster .

Posted 10/30/2026full-timeOhio • United StatesMid-LevelSenior💰 $77,100 - $100,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management within the higher education sector, focusing on user research, data analysis, and iterative product development. Proficient in leveraging customer insights and market trends to drive product strategy and enhance user engagement across digital learning platforms.

Highest-signal resume keywords

Product Management ExperienceTechnical Fluency In Computing And ITData Analysis And Market ResearchExperience In Higher Education And EdtechAgile Methodologies Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product AnalyticsUsability TestingData-Driven Decision MakingCustomer Insights TranslationDigital Learning Product DevelopmentCloud EnvironmentsVirtual LabsExperimentationRetention AnalysisAccessibility Best Practices

Soft Skills

Strong Communication SkillsStakeholder ManagementAnalytical ThinkingCuriosity And AdaptabilityCollaboration

Tools & Technologies

Learning Management SystemsGenAIDigital SolutionsContent-Enabled SoftwareData-Driven Digital Experiences

Industry Keywords

Higher EducationEdtechDigital Learning PlatformsCoursewareInstructional TechnologyCareer-Connected LearningChurn ReductionInclusive DesignProduct Operating ModelsCustomer Success

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own product strategy, discovery, and roadmap priorities for Higher Education’s Computing discipline cluster
Develop deep understanding of instructors’, students’, and institutions’ needs within the assigned market
Translate customer insights, business priorities, market trends, and platform capabilities into prioritized product opportunities and solutions
Champion Cengage’s Digital Product pillars of Career Readiness, Learning Outcomes, and Radical Simplicity
Lead continuous product discovery through user research, usability testing, analytics, experimentation, and collaborator feedback
Partner cross-functionally to deliver high-impact product improvements
Prioritize initiatives that improve adoption, engagement, success, and retention across Cengage Learning Platforms
Define and supervise success metrics using data to guide prioritization, iteration, and product performance decisions
Deliver simple, intuitive, and scalable product experiences
Represent the voice of the customer in planning, prioritization, and delivery discussions
Support go-to-market execution with marketing, sales, and customer-facing teams
Drive fast, iterative delivery and continuous improvement using modern product management and GenAI-enabled practices where appropriate
Build collaborative relationships across teams and contribute to innovation, accountability, and measurable outcomes
Increase adoption and active usage of Cengage Learning Platforms within the assigned discipline cluster
Reduce customer churn by addressing instructor and student pain points
Improve instructor satisfaction and student engagement
Strengthen evidence of learner success and career readiness through measurable product and usage outcomes
Keep pace with curriculum changes, AI integration, and AI curriculum development
Deliver high-impact customer and business outcomes through iterative releases, experimentation, and cross-functional alignment
Use product analytics, customer feedback, and market insights to validate opportunities
Improve usability, accessibility, and workflow simplicity across core platform experiences
Strengthen collaboration across product, engineering, design, editorial, marketing, sales, and customer success teams
Apply GenAI and operational standards to improve team efficiency, product quality, and customer impact

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
3-5 years of experience in Product Management
Strong technical fluency in computing and IT
Experience translating requirements for virtual labs, cloud environments, and introductory and sophisticated computing into product solutions
Experience working on technology-powered products, digital learning products, or product-adjacent roles such as product management, product operations, UX, analytics, content strategy, engineering, or business analysis
Understanding of modern approaches to product management
Experience using customer insights, market research, and data analysis to advise product decisions
Ability to lead high-profile, sophisticated fields and initiatives
Strong communication and stakeholder management across all levels of the organization
Strong analytical and critical thinking skills with a data-informed approach to prioritization and trade-offs
Ability to lead execution for a product feature area, capability set, or market-specific initiative
Experience working with third-party partners to develop, maintain and evolve critical digital solutions and/or specific resources
Strong communication and storytelling skills
Curiosity, adaptability, and a commitment to continuous learning
Experience in higher education, edtech, digital learning platforms, courseware, assessment, or instructional technology
Experience working with instructors, students, academic departments, institutions, or education-focused sales and customer success teams
Familiarity with the Higher Education market and career-connected learning
Experience with product analytics, experimentation, adoption metrics, retention analysis, or churn reduction
Familiarity with agile methodologies and product operating models
Experience working on platform-based products, learning management integrations, content-enabled software, or data-driven digital experiences
Understanding of accessibility, inclusive design, and usability best practices
Experience applying GenAI or automation to improve product workflows, discovery, delivery, or customer experiences

Benefits

Comp & perks

Discretionary incentive bonus program
5% annual individual target bonus
Comprehensive Total Rewards package
Reasonable accommodations for qualified individuals with disabilities