Service Coordinator

Center for Human Services

. Help people with developmental disabilities and their families identify and obtain needed services and supports .

Posted 10/13/2026full-timeIndependence • Missouri • United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and advocacy for individuals with developmental disabilities, including the ability to create action plans and coordinate services across various programs. Proficient in maintaining documentation and managing confidential information while fostering community relationships.

Highest-signal resume keywords

Case ManagementAdvocacy for Developmental DisabilitiesUtilization Review RequestsMicrosoft Office SuitePerson-Centered Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementDocumentation ApplicationsUtilization ReviewAction Plan DevelopmentService CoordinationCommunity Resource ResearchMandated ReportingConfidential Information ManagementMultidisciplinary Team CollaborationBillable Hours Management

Soft Skills

Effective CommunicationRelationship BuildingFacilitation SkillsMonitoring and EvaluationFollow-Up Support

Tools & Technologies

SetworksKronosTherapMicrosoft Office SuiteTelecommuting Tools

Certifications & Qualifications

Bachelor’s DegreeRegistered Nurse License

Industry Keywords

Developmental DisabilitiesCommunity-Based SettingIndividual Support PlansService Quality MonitoringFamily Advocacy

About the role

Key responsibilities & impact

Help people with developmental disabilities and their families identify and obtain needed services and supports
Advocate for, monitor, and evaluate services with individuals, families, or guardians
Manage a caseload of varying ages, disabilities, and complexity
Establish trusting relationships through regular contact and planning
Identify needs and create action plans
Develop community relationships and support systems
Research resources, make referrals, and provide follow-up support
Prepare Utilization Review requests and service authorizations
Coordinate federal, state, county, and community programs
Monitor service quality, timeliness, and effectiveness through phone, email, and in-person meetings
Complete mandated reporting protocols when abuse or neglect is suspected
Complete written case-note documentation within three business days of TCM activity
Maintain a minimum of 120 TCM billable hours per month
Complete assigned training and attend conferences and seminars
Carry out special assignments or duties

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university or Registered Nurse license
Applicant must live in the service area
Reliable transportation and acceptable driving record
Own vehicle for transportation
Ability to drive for work-related assignments to individuals’ homes
Valid driver’s license
Proof of personal, valid vehicle insurance
Reliable internet for telecommuting employees
Experience working with individuals with intellectual and/or developmental disabilities in a community-based setting is preferred
Experience with case management and documentation applications such as Setworks, Kronos, or Therap is preferred
Experience on multidisciplinary teams developing or implementing person-centered plans is preferred
Microsoft Office Suite experience is preferred
Ability to communicate effectively orally and in writing
Ability to use multiple computer formats
Ability to manage confidential information
Ability to facilitate and lead an ISP team

Benefits

Comp & perks

Best-in-industry benefits
Full-time schedule, Monday–Friday, 8am–5pm
Hybrid/remote telecommuting options
Employer-provided training, continuing education, conferences, and seminars