Center for Human Services

General

• Help people with developmental disabilities and their families identify and obtain needed services and supports
• Advocate for, monitor, and evaluate services with individuals, families, and guardians
• Manage a caseload of varying ages, disabilities, and complexity
• Establish trusting relationships through regular contact and planning
• Identify needs and create action plans
• Develop community relationships and support systems
• Research resources, develop new resources, make referrals, and provide follow-up support
• Prepare Utilization Review requests and service authorizations
• Coordinate federal, state, county, and community programs
• Monitor and assess service quality, timeliness, and effectiveness
• Conduct phone, email, and in-person monitoring meetings
• Follow reporting protocols for suspected abuse and neglect
• Complete written case-note documentation within three business days
• Maintain a minimum of 120 TCM billable hours per month
• Complete assigned training and participate in continuing education
• Attend conferences and seminars
• Carry out special assignments and duties

Service Coordinator

• Help people with developmental disabilities and their families identify and obtain needed services and supports
• Advocate for, monitor, and evaluate services with individuals, families, and guardians
• Manage a caseload of varying ages, disabilities, and complexity
• Establish trusting relationships through regular contact and planning
• Identify needs and create action plans
• Develop community relationships and support systems
• Research resources, develop new resources, make referrals, and provide follow-up
• Prepare Utilization Review requests and service authorizations
• Coordinate federal, state, county, and community programs
• Monitor and assess service quality, timeliness, and effectiveness
• Conduct monitoring by phone, email, and in-person meetings monthly, quarterly, and annually
• Follow reporting protocols, including mandated reporting for suspected abuse or neglect
• Complete written case-note documentation within three business days of TCM activity
• Maintain at least 120 TCM billable hours per month
• Complete assigned training and participate in continuing education, conferences, and seminars
• Carry out special assignments and duties

Advocate

• Support families with children ages 0–5 through weekly home visits
• Provide weekly 90-minute home visits to Head Start/Early Head Start families
• Manage a caseload of 10–12 families and children
• Accommodate working parents in the evenings as needed
• Organize and maintain caseload files in accordance with state, federal, and local requirements
• Enter data and documentation into assigned databases weekly
• Apply Head Start Performance Standards and developmentally appropriate practices
• Conduct observations, screenings, and assessments of parent-child interaction and child development
• Strengthen parent-child relationships and help parents improve home environments
• Assist families with goal setting, Individualized Family Partnership Agreements, and School Readiness Plans
• Provide resources and referrals to low-income families
• Facilitate monthly socialization activities and assist with monthly parent meetings
• Collaborate with agencies including First Steps and CWS
• Conduct family engagement services and home visits in the family’s preferred language for Spanish-speaking families
• Provide translation services and support Spanish-language recruitment, intake, and enrollment
• Participate in recruitment events and support bilingual-service mentorship
• Maintain confidentiality, professional boundaries, safety practices, and ethical standards

Family Advocate

Behavior Analyst

• Design, implement, and supervise individualized ABA therapy programs
• Use evidence-based ABA strategies, including positive reinforcement, shaping, prompt fading, and task analysis
• Create behavior intervention and skill acquisition plans tailored to each client
• Supervise and provide feedback and ongoing support to Registered Behavior Technicians
• Lead cross-functional teams supporting client treatment plans
• Administer assessments such as ABLS-RR and AFLS and create goals based on assessments
• Conduct Functional Behavior Assessments, Behavior Support Plans, and Behavior Reduction Plans
• Serve, communicate, and consult as a member of an interdisciplinary team
• Provide training and education to staff, caregivers, and other stakeholders
• Participate in treatment meetings, staff meetings, and professional development opportunities
• Provide direct RBT supervision in accordance with BACB standards, including observation, performance feedback, competency assessments, and guidance
• Oversee data collection systems, analyze behavior data, and make data-driven decisions with families and care teams
• Promote and follow CHS safety culture, practices, and policies

Service Coordinator

Service Coordinator

Family Advocate

Board Certified Behavior Analyst, BCBA