Service Coordinator

Center for Human Services

. Help people with developmental disabilities and their families identify and obtain needed services and supports .

Posted 10/14/2026full-timeSt. Louis • Missouri • United StatesMid-LevelSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and advocacy for individuals with developmental disabilities, including the ability to create action plans and coordinate services across various programs. Proficient in effective communication, relationship building, and maintaining documentation within specified timelines.

Highest-signal resume keywords

Case ManagementAdvocacy for Individuals with DisabilitiesUtilization Review RequestsEffective Oral and Written CommunicationExperience with Microsoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementAction Plan DevelopmentUtilization ReviewBudget ManagementDocumentation Skills

Soft Skills

Relationship BuildingIndependent WorkDiscretion with Confidential InformationCultural CompetenceEffective Communication

Tools & Technologies

SetworksKronosTherapMicrosoft Office Suite

Certifications & Qualifications

Bachelor’s DegreeRegistered Nurse License

Industry Keywords

Developmental DisabilitiesCommunity-Based ServicesMultidisciplinary TeamPerson-Centered PlansMandated Reporting

About the role

Key responsibilities & impact

Help people with developmental disabilities and their families identify and obtain needed services and supports
Advocate for, monitor, and evaluate services with individuals, families, and guardians
Manage a caseload of varying ages, disabilities, and case complexity
Establish trusting relationships through regular contact and planning
Identify needs and create action plans
Develop community relationships and support systems
Research resources, develop new resources, make referrals, and provide follow-up support
Prepare Utilization Review requests and service authorizations
Coordinate federal, state, county, and community programs
Monitor and assess the quality, timeliness, and effectiveness of services
Conduct monitoring by phone, email, and in-person meetings monthly, quarterly, and annually
Follow reporting protocols, including mandated reporting for suspected abuse and neglect
Complete written case-note documentation within three business days of TCM activity
Maintain a minimum of 120 TCM billable hours per month
Complete assigned training and participate in continuing education, conferences, and seminars
Carry out special assignments and duties

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university or Registered Nurse license
Must live in the service area
Reliable transportation and acceptable driving record
Must use own vehicle for transportation
Must be able to drive for work-related assignments to individuals’ homes
Valid driver’s license required
Proof of personal, valid vehicle insurance
Reliable internet for telecommuting employees
Ability to work with multidisciplinary professionals and integrate evaluations into individual support plans
Effective oral and written communication skills
Ability to utilize multiple computer formats
Ability to work with economically and culturally diverse backgrounds
Ability to complete work accurately within specified timelines
Ability to return calls and emails within one business day
Ability to work independently and exercise discretion with confidential information
Ability to apply mathematical skills to understand, review, create, and maintain budgets
Ability to advocate for individuals served
Ability to facilitate and lead an ISP team
Preferred experience working with individuals with intellectual and/or developmental disabilities in a community-based setting
Preferred experience in social work, special education, psychology, counseling, vocational rehabilitation, physical therapy, occupational therapy, speech therapy, or related areas
Preferred experience with case management and documentation applications such as Setworks, Kronos, and Therap
Preferred multidisciplinary team experience assessing, developing, or implementing person-centered plans
Preferred experience using Microsoft Office Suite

Benefits

Comp & perks

Hybrid/remote telecommuting arrangement
Best-in-industry benefits
Training, continuing education, conferences, and seminars
Reliable internet access for telecommuting employees