Service Coordinator

Center for Human Services

. Help people with developmental disabilities and their families identify and obtain needed services and supports .

Posted 10/2/2026full-timeColumbia • Missouri • United StatesMid-LevelSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in advocating for individuals with developmental disabilities, managing diverse caseloads, and developing community relationships. Proficient in effective communication, resource identification, and maintaining service quality while adhering to reporting protocols.

Highest-signal resume keywords

Bachelor’s DegreeRegistered Nurse LicenseCase ManagementEffective CommunicationAdvocacy for Individuals’ Rights

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Utilization ReviewAction Plan DevelopmentService AuthorizationMathematical Skills for BudgetsDocumentation Skills

Soft Skills

Relationship BuildingResourcefulnessIndependenceCultural CompetenceTimeliness

Tools & Technologies

Multiple Computer FormatsTelecommuting Tools

Certifications & Qualifications

Valid Driver’s LicenseVehicle Insurance

Industry Keywords

Developmental DisabilitiesCommunity ProgramsMultidisciplinary ProfessionalsService Quality MonitoringConfidential Information Handling

About the role

Key responsibilities & impact

Help people with developmental disabilities and their families identify and obtain needed services and supports
Advocate for, monitor, and evaluate services with individuals, families, and guardians
Manage a caseload of varying ages, disabilities, and complexity
Establish trusting relationships through regular contact and planning
Identify needs and create action plans
Develop community relationships and support systems
Research resources, develop new resources, make referrals, and provide follow-up support
Prepare Utilization Review requests and service authorizations
Coordinate federal, state, county, and community programs
Monitor and assess service quality, timeliness, and effectiveness
Conduct phone, email, and in-person monitoring meetings
Follow reporting protocols for suspected abuse and neglect
Complete written case-note documentation within three business days
Maintain a minimum of 120 TCM billable hours per month
Complete assigned training and participate in continuing education
Attend conferences and seminars
Carry out special assignments and duties

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university or Registered Nurse license
Applicant must live in the service area
Reliable transportation and acceptable driving record
Own vehicle for transportation
Ability to drive for work-related assignments to individuals’ homes
Valid driver’s license
Proof of personal, valid vehicle insurance
Reliable internet for telecommuting employees
Ability to work with multidisciplinary professionals
Effective oral and written communication
Ability to use multiple computer formats
Ability to work with economically and culturally diverse populations
Ability to meet specified timelines accurately
Ability to return calls and emails within one business day
Ability to work independently and be resourceful
Ability to apply mathematical skills to budgets
Ability to handle confidential information
Ability to advocate for individuals’ rights
Ability to facilitate and lead an ISP team

Benefits

Comp & perks

Best-in-industry benefits
Full-time schedule, Monday–Friday, 8am–5pm
Hybrid/remote telecommuting arrangement
Training, continuing education, conferences, and seminars