Service Coordinator

Center for Human Services

. Help people with developmental disabilities and their families identify and obtain needed services and supports .

Posted 10/20/2026full-timeSt. Louis • Missouri • United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management for individuals with developmental disabilities, including advocacy, resource development, and effective communication. Proficient in maintaining documentation and managing caseloads while adhering to regulatory requirements and timelines.

Highest-signal resume keywords

Case ManagementAdvocacy for IndividualsUtilization Review RequestsExperience with Developmental DisabilitiesEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Action PlanningMonitoring ServicesBudget ManagementDocumentation SkillsResource Development

Soft Skills

Relationship BuildingIndependent WorkCultural CompetenceDiscretion with Confidential InformationTeam Facilitation

Tools & Technologies

SetworksKronosTherapMicrosoft Office Suite

Certifications & Qualifications

Bachelor’s DegreeRegistered Nurse License

Industry Keywords

Developmental DisabilitiesCommunity-Based ServicesPerson-Centered PlansMultidisciplinary TeamsMandated Reporting

About the role

Key responsibilities & impact

Help people with developmental disabilities and their families identify and obtain needed services and supports
Advocate for, monitor, and evaluate services with individuals, families, or guardians
Manage a caseload of varying ages, disabilities, and complexity
Establish trusting relationships through regular contact and planning
Identify needs and create action plans
Develop community relationships and support systems
Research resources, develop resources, make referrals, and provide follow-up support
Prepare Utilization Review requests and service authorizations
Coordinate federal, state, county, and community programs
Monitor the quality, timeliness, and effectiveness of services and supports
Conduct monitoring by phone, email, and in-person meetings monthly, quarterly, and annually
Follow reporting protocols, including mandated reporting for suspected abuse or neglect
Complete written case-note documentation within three business days of TCM activity
Maintain a minimum of 120 TCM billable hours per month
Complete assigned training, continue education, and attend conferences and seminars
Carry out special assignments and duties

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university or Registered Nurse license
Applicant must live in the service area
Reliable transportation and acceptable driving record
Own vehicle required for transportation
Ability to drive for work-related assignments to individuals’ homes
Valid driver’s license required
Proof of personal, valid vehicle insurance
Reliable internet access for telecommuting employees
Ability to work with professionals from multiple disciplines
Effective oral and written communication
Ability to use multiple computer formats
Ability to work with economically and culturally diverse backgrounds
Ability to complete accurate work within specified timelines
Ability to return calls and emails within one business day
Ability to work independently and be resourceful
Ability to apply mathematical skills to understand, review, create, and maintain budgets
Ability to handle confidential information with discretion
Ability to advocate for individuals served
Ability to facilitate and lead an ISP team
Experience with individuals with intellectual and/or developmental disabilities in a community-based setting is preferred
Experience with case management and documentation applications such as Setworks, Kronos, or Therap is preferred
Experience with multidisciplinary teams and person-centered plans is preferred
Experience with Microsoft Office Suite is preferred

Benefits

Comp & perks

Full-time schedule, Monday–Friday, 8am–5pm
Hybrid/remote telecommuting arrangement
Best-in-industry benefits (details provided in employer Benefits guide)
Training and continuing education opportunities
Attendance at conferences and seminars
Equal employment opportunity and anti-discrimination protections