Service Coordinator

Center for Human Services

. Help people with developmental disabilities and their families identify and obtain needed services and supports .

Posted 10/2/2026full-timeSt. Louis • Missouri • United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and advocacy for individuals with developmental disabilities, including the ability to create action plans, monitor service quality, and maintain effective communication with diverse populations. Proficient in utilizing documentation applications and managing a caseload while adhering to reporting protocols and timelines.

Highest-signal resume keywords

Case ManagementAdvocacy for Individuals' RightsUtilization Review RequestsEffective Oral and Written CommunicationExperience with Developmental Disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Action PlanningService MonitoringDocumentation SkillsMathematical Skills for BudgetsTelecommuting Proficiency

Soft Skills

Relationship BuildingCultural CompetencyIndependent WorkDiscretion with Confidential InformationTeam Facilitation

Tools & Technologies

SetworksKronosTherapMicrosoft Office Suite

Certifications & Qualifications

Bachelor's DegreeRegistered Nurse License

Industry Keywords

Developmental DisabilitiesCommunity-Based ServicesPerson-Centered PlansMandated ReportingService Authorization

About the role

Key responsibilities & impact

Help people with developmental disabilities and their families identify and obtain needed services and supports
Advocate for, monitor, and evaluate services with individuals, families, and guardians
Manage a caseload of varying ages, disabilities, and complexity
Establish trusting relationships through regular contact and planning
Identify needs and create action plans
Develop community relationships and support systems
Research resources, develop new resources, make referrals, and provide follow-up
Prepare Utilization Review requests and service authorizations
Coordinate federal, state, county, and community programs
Monitor and assess service quality, timeliness, and effectiveness
Conduct monitoring by phone, email, and in-person meetings monthly, quarterly, and annually
Follow reporting protocols, including mandated reporting for suspected abuse or neglect
Complete written case-note documentation within three business days of TCM activity
Maintain at least 120 TCM billable hours per month
Complete assigned training and participate in continuing education, conferences, and seminars
Carry out special assignments and duties

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university or Registered Nurse license
Applicant must live in the service area
Reliable transportation and acceptable driving record
Must use personal vehicle for transportation
Must be able to drive for work-related assignments to individuals’ homes
Valid driver’s license
Proof of personal, valid vehicle insurance
Reliable internet for telecommuting employees
Ability to work with professionals from multiple disciplines
Effective oral and written communication
Ability to use multiple computer formats
Ability to work with economically and culturally diverse people
Ability to meet specified timelines accurately and return calls and emails within one business day
Ability to work independently and exercise discretion with confidential information
Ability to apply mathematical skills to budgets
Ability to advocate for individuals’ rights
Ability to facilitate and lead an ISP team
Preferred experience working with individuals with intellectual and/or developmental disabilities in a community-based setting or related fields
Preferred experience with case management and documentation applications such as Setworks, Kronos, and Therap
Preferred multidisciplinary team experience with person-centered plans
Preferred experience with Microsoft Office Suite

Benefits

Comp & perks

Hybrid/remote telecommuting arrangement
Best-in-industry benefits
Training, continuing education, conferences, and seminars
Equal employment opportunity and non-discrimination protections