Service Coordinator

Center for Human Services

. Help people with developmental disabilities and their families identify and obtain needed services and supports .

Posted 10/22/2026full-timeSt. Louis • Missouri • United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and advocacy for individuals with developmental disabilities, including the ability to create action plans and coordinate services across multiple programs. Proficient in maintaining documentation and utilizing technology for effective communication and service delivery.

Highest-signal resume keywords

Case ManagementAdvocacy SkillsUtilization ReviewExperience With Developmental DisabilitiesEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementUtilization ReviewDocumentation ApplicationsMathematical SkillsAction Planning

Soft Skills

Relationship BuildingIndependent WorkCultural CompetenceDiscretion With Confidential InformationTeam Facilitation

Tools & Technologies

SetworksKronosTherapMicrosoft Office SuiteTelecommuting Tools

Certifications & Qualifications

Bachelor’s DegreeRegistered Nurse License

Industry Keywords

Developmental DisabilitiesCommunity-Based SettingIndividualized Support PlansMultidisciplinary TeamsService Quality Monitoring

About the role

Key responsibilities & impact

Help people with developmental disabilities and their families identify and obtain needed services and supports
Advocate for, monitor, and evaluate services with individuals, families, or guardians
Manage a caseload of varying ages, disabilities, and case complexity
Build trusting relationships through regular contact and planning
Identify needs and create action plans
Develop community relationships and support systems
Research resources, make referrals, and provide follow-up support
Prepare Utilization Review requests and service authorizations
Coordinate federal, state, county, and community programs
Monitor and assess service quality, timeliness, and effectiveness
Conduct monitoring by phone, email, and in-person meetings monthly, quarterly, and annually
Follow reporting and mandated-reporting protocols for suspected abuse or neglect
Complete written case-note documentation within three business days of TCM activity
Maintain a minimum of 120 TCM billable hours per month
Complete assigned training and participate in continuing education, conferences, and seminars
Carry out special assignments and duties

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university OR Registered Nurse license
Must live in the service area
Reliable transportation and acceptable driving record
Must use own vehicle for transportation
Ability to drive for work-related assignments to individuals’ homes
Valid driver’s license
Proof of personal, valid vehicle insurance
Reliable internet access for telecommuting employees
Experience working with individuals with intellectual and/or developmental disabilities in a community-based setting is preferred
Experience in social work, special education, psychology, counseling, vocational rehabilitation, physical therapy, occupational therapy, speech therapy, or a closely related area is preferred
Experience with case management and documentation applications such as Setworks, Kronos, or Therap is preferred
Experience with multidisciplinary teams and individual person-centered plans is preferred
Experience with Microsoft Office Suite is preferred
Ability to work with professionals from multiple disciplines
Effective oral and written communication
Ability to use multiple computer formats
Ability to work professionally with economically and culturally diverse backgrounds
Ability to meet specified timelines and return calls and emails within one business day
Ability to work independently and exercise discretion with confidential information
Mathematical skills for managing individual budgets
Ability to advocate for individuals served
Ability to facilitate and lead an ISP team

Benefits

Comp & perks

Full-time schedule, 40 hours per week, Monday–Friday, 8am–5pm
Hybrid/remote telecommuting arrangement
Best-in-industry benefits (details referenced in the employer’s Benefits guide)
Training, continuing education, conferences, and seminars