Solutions Consultant

Centerbase

. Interface with executives, senior management, and clients within and outside the organization, serving as a technical resource and providing pre-sales technical and functional support to internal teams and external clients and prospects .

Posted 11/12/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $100,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical and functional support for software applications, particularly in the legal tech domain. Capable of effectively communicating complex ideas and facilitating discussions with diverse stakeholders to drive successful software implementations.

Highest-signal resume keywords

Technical SupportSoftware DemonstrationsRequirements AnalysisCustomer Relationship ManagementLegal Tech Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements AnalysisSoftware DocumentationTechnical DemonstrationsData Quality ManagementProduct Feedback

Soft Skills

Communication SkillsTeam CollaborationProblem-SolvingRapport BuildingPresentation Skills

Tools & Technologies

Centerbase PlatformLegal Tech Software

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Law Firm Business PracticesAccounting PracticesBilling PracticesSales ProcessMarket Trends

About the role

Key responsibilities & impact

Interface with executives, senior management, and clients within and outside the organization, serving as a technical resource and providing pre-sales technical and functional support to internal teams and external clients and prospects
Perform live demonstrations of Centerbase platform to relevant stakeholders with personalized modifications while displaying the value the system provides
Manage and set customers’ expectations during the software buying cycle
Provide direction and knowledge in applying Centerbase Software benefits to law firm partners, timekeepers, accountants, and firm admins
Collaborate with and support Account Executives during the sales process, including planning calls, technical demonstrations, product related deep-dives, implementation overviews, and more
Answer product feature and technical questions from customers, partners and colleagues; build working knowledge of competing products and how to technically sell against them
Record data from customer facing calls to provide insights on trends in the market
Work with product management to provide feedback about requested product enhancements from customers and prospects
Stay up to date on both current Centerbase platform functionality and features from the wider legal tech landscape
Share with other Solutions Consultants best practices and create re-usable assets to improve the quality and efficiency of the team
Maintain data quality on demo site to provide clean views and ensure top-level performance on live demonstrations
Support events and customer activities including conferences, online communities, and trade shows

Requirements

What you’ll need

Bachelor’s Degree, preferably in a technical field
4 or more years’ related experience with complex software applications including requirements analysis, design, and documentation is a plus
Ability to assimilate complex ideas and detailed information into elegant written, spoken and visual communications
Ability to facilitate discussions, lead meetings and present to large, cross-functional groups
Proven success in contributing to team-oriented environments
Proven ability to work creatively and analytically to solve business and technical problems
Ability to build rapport with diverse and differently motivated individuals, groups, and departments
Demonstrable “do whatever it takes” attitude to get the job done
Demonstrable ability to consistently deliver results in a high-energy environment
Background in law firm business practices and workflows is a plus but not required
Understanding of accounting and billing practices is also a plus but not required

Benefits

Comp & perks

Flexible PTO
2 Company-Wide Mental Health Days
Parental Leave Programs
401(k) with Company Match
Broad Equity Participation