Account Manager

CentralReach

. Oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management within a SaaS environment, focusing on client education, proactive communication, and strategic partnership to drive growth and renewals. Proficient in utilizing CRM tools to maintain accurate records and deliver tailored product insights.

Highest-signal resume keywords

SaaS Account ManagementClient EducationSalesforce CRMProactive CommunicationHealth-Tech Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient Portfolio GrowthProduct DemonstrationsBusiness ReviewsSales Strategy

Soft Skills

Excellent CommunicationAttention to DetailProactive ApproachFollow-Through

Tools & Technologies

SalesforceCentralReach Platform

Industry Keywords

SaaSHealth-TechCustomer SuccessCRMMarket Trends

About the role

Key responsibilities & impact

Oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals
Collaborate with Sales and Customer Success teams to communicate CentralReach’s value, vision, and strategy and drive business growth
Lead regular business reviews with customers as they scale
Partner strategically with clients to understand their goals and align them with CentralReach products and services
Deliver product demonstrations and presentations tailored to client needs
Support account renewals, emphasizing growth and multi-year commitments when necessary
Maintain accurate CRM records of customer interactions, successes, and challenges
Provide proactive communication and feedback to customers and internal teams regarding product insights and market trends
Engage with the CentralReach Product Council and share customer-driven feedback to help shape the product roadmap

Requirements

What you’ll need

At least 5 years of experience in a SaaS Sales environment as an account manager
Experience as an account manager in a health-tech space is a bonus
Experience using the CentralReach platform is a plus
Ability to understand a client’s business and educate customers on CentralReach’s value
Ability to use sales CRM tools such as Salesforce or similar programs
Excellent written and verbal communication skills
Strong attention to detail and good follow-through
Proactive approach to account management
Ability to use discovery questions to understand account needs

Benefits

Comp & perks

Competitive compensation
Comprehensive health benefits
Generous PTO
401(k) matching
Paid parental leave for full-time employees
Hybrid work schedules
Career development support
Wellness programs
Opportunities to give back through CR Cares™ community engagement initiative