CentralReach

Product Manager

• Partner with Product Leadership to help define and evolve the CR Essentials product strategy, particularly around RCM and practice management
• Own execution for key areas of the CR Essentials roadmap, from discovery through delivery
• Balance the complex needs of care practices while delivering a lightweight, user-friendly experience
• Translate complex clinical, operational, and billing workflows into clear, scalable product solutions
• Collaborate with Engineering, Design, Clinical, Billing, Customer Success, and Support teams
• Define and track success metrics focused on operational efficiency, accuracy, and customer impact
• Leverage AI tools and partner with internal AI experts to evolve AI-based product capabilities

Senior Product Manager – CR Essentials

Product Analyst

• Partner with ABI and DW Product Managers to refine requirements, define acceptance criteria, support backlog grooming, and support release readiness
• Own SQL-based data validation and metric reconciliation, verifying source-to-target data logic and transformations into elasticubes
• Direct and interpret output from AI-agent QA tooling, design test cases, and follow up on discrepancies
• Investigate reported data discrepancies and production issues, distinguish upstream pipeline problems from BI-layer or presentation issues, and escalate to Engineering when appropriate
• Serve as the front-line owner for internal and external user questions about data and dashboards, triaging and resolving requests or routing them to the appropriate team
• Support regression testing across releases
• Convert recurring manual checks into reusable, documented validation rules and identify opportunities to automate QA and data-quality workflows
• Conduct ad hoc market, competitive, and data-driven research to support Product Manager decision-making
• Maintain documentation of requirements, test cases, validation results, and known issues
• Communicate validation findings, risk areas, open issues, and release-cycle status updates to Product Managers, Engineering, and other stakeholders

Senior Product Manager – CR Essentials

Technical Product Analyst