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CentralReach

Outcomes-Based Care Manager

CentralReach

. Serve as the clinical outcomes expert for assigned customers, advising clinical directors, operations leaders, and executives on adopting outcomes-based care models .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical outcomes management, advising on outcomes-based care models, and applying standardized outcome measures across ABA and IDD service lines. Proficient in data analysis, communication with clinical and executive audiences, and leveraging AI-enabled tools for operational improvements.

Highest-signal resume keywords
Active BCBA CertificationClinical Experience in ABA or IDD ServicesClinical Data Collection and Progress MonitoringValue-Based Care and Outcomes-Based ContractingCentralReach or Comparable Practice Management Platforms

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Outcomes ManagementData AnalysisOutcomes MeasurementClinical Training and ConsultingQuality ImprovementProgram EvaluationClinical AnalyticsData FluencyAI-Enabled Features ApplicationCustomer Engagement Management
Soft Skills
Consultative ApproachRelationship BuildingClear CommunicationAnalytical ThinkingCross-Functional Collaboration
Tools & Technologies
CentralReachPractice Management SoftwareEHR PlatformsData ToolsReporting Dashboards
Certifications & Qualifications
BCBA CertificationClinical Credential in Autism/IDD Care
Industry Keywords
Outcomes-Based Care ModelsValue-Based CarePayer Quality MetricsAutism CareIDD Services

About the role

Key responsibilities & impact
  • Serve as the clinical outcomes expert for assigned customers, advising clinical directors, operations leaders, and executives on adopting outcomes-based care models
  • Lead outcomes-focused onboarding, implementation, and optimization engagements, including discovery sessions, workshops, and recurring business reviews
  • Assess customer data practices and outcomes maturity, then build practical roadmaps to close gaps
  • Deliver training and best-practice guidance for applying outcomes measurement in daily workflows
  • Apply standardized outcome measures and benchmarks across ABA and IDD service lines
  • Review treatment progress trends, flag at-risk caseloads, and recommend data-informed care adjustments
  • Help customers configure CentralReach reporting and dashboards using clinically sound outcomes methodology
  • Help build outcomes reports and narratives for payers, funders, and families
  • Advise on value-based and outcomes-linked arrangements and relevant payer quality metrics
  • Stay current on payer expectations, quality measures, and regulatory developments in autism and IDD care
  • Coach customers on responsible use of AI-enabled features for analysis, documentation, and insight generation
  • Share customer feedback and field insights with Product, Clinical, and Data teams to shape the roadmap
  • Contribute to reusable playbooks, templates, and case studies
  • Partner with Customer Success, Sales, Product, and Data teams
  • Support pre-sales and renewal conversations and represent CentralReach in webinars, conferences, and thought leadership
  • Report to the VP, Payor Strategy and Network Development

Requirements

What you’ll need
  • Active BCBA certification in good standing, or an equivalent clinical credential in autism/IDD care
  • 4+ years of clinical experience in ABA or IDD services, including supervisory, clinical leadership, or quality-focused work
  • Experience advising, training, or consulting with external clients or stakeholders
  • Strong understanding of clinical data collection, progress monitoring, and how treatment data translates to outcomes
  • Ability to interpret data and communicate findings clearly to both clinical and executive audiences
  • Comfort with software platforms and data tools, and curiosity about applying AI to clinical and operational work
  • Ability to manage multiple customer engagements independently
  • Preferred: experience with value-based care, outcomes-based contracting, or payer quality programs
  • Preferred: familiarity with CentralReach or comparable practice management and EHR platforms
  • Preferred: background in program evaluation, quality improvement, or clinical analytics
  • Preferred: experience in a customer-facing role at a software or health tech company
  • Preferred: experience presenting at conferences or to executive audiences
  • Clinical credibility and sound ethical judgment
  • Consultative, relationship-building approach with customers
  • Analytical thinking and data fluency
  • Clear written and verbal communication, including executive presence
  • Cross-functional collaboration
  • Adaptability and a continuous-improvement mindset, including openness to AI-enabled ways of working

Benefits

Comp & perks
  • Competitive compensation
  • Comprehensive health benefits
  • Generous PTO
  • 401(k) matching
  • Paid parental leave
  • Hybrid work schedules
  • Career development support
  • Wellness programs
  • Opportunities to give back through CR Cares™ community engagement initiative