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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing strategic partnerships and relationships, with a strong focus on commercial acumen, governance, and regulatory compliance. Proven ability to drive growth opportunities while ensuring customer satisfaction and adherence to contractual commitments.
Highest-signal resume keywords
Relationship ManagementStrategic Account ManagementCommercial AcumenGovernance LeadershipStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract InterpretationPerformance Data AnalysisRisk ManagementGrowth Opportunity IdentificationAccount Planning
Soft Skills
Excellent CommunicationJudgmentCollaboration
Industry Keywords
OEMRegulated EnvironmentService-LedInsuranceEnergy
About the role
Key responsibilities & impact- Own and develop OEM strategic partnerships as the primary relationship lead and trusted advisor to senior partner stakeholders
- Ensure contractual commitments, customer outcomes, service performance and commercial objectives are delivered
- Lead governance and regulatory oversight, including performance reviews, executive steering forums, risk management and compliance activities
- Use performance insights to identify growth, improvement and value-realisation opportunities
- Hold internal and external stakeholders accountable for agreed outcomes
- Develop and execute account plans supporting partner retention, renewal and long-term commercial success
- Identify and progress growth opportunities, including proposition development, cross-sell, upsell and strategic expansion initiatives
- Manage partnership risks, escalations and remediation plans
- Coordinate cross-functional teams across Commercial, Operations, Finance, Legal, Risk, Regulatory, Marketing and Digital
- Provide decision-ready updates to senior leaders on partnership performance, relationship health, risks and opportunities
- Support onboarding and successful integration of new strategic partners
Requirements
What you’ll need- Significant experience in relationship management in OEM, strategic account management, partnerships or commercial management within a complex organisation
- Demonstrable success managing senior external stakeholders and multi-year commercial relationships
- Strong commercial acumen, including interpreting contracts, business cases, performance data and financial outcomes
- Experience leading governance forums, managing escalations and coordinating delivery across matrix teams
- Ability to identify and develop growth opportunities while protecting customer, commercial and regulatory outcomes
- Excellent written and verbal communication, with judgement to provide clear recommendations and concise senior updates
- Experience in a regulated, service-led, insurance, energy, home services or OEM environment would be advantageous
Benefits
Comp & perks- Total rewards designed with flexibility to choose what you need, when you need it
- Support for employees and their families financially, physically and emotionally
- Growth and development opportunities
- Employee voice and ambitions prioritized