Care Coordinator, Bilingual

Ceresti Health

. Provide hands-on tablet training and ongoing technical support for new family caregivers .

Posted 11/12/2026full-timeRemote • United StatesJuniorMid-Level💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare coordination and case management, with a strong focus on caregiver engagement and technology training. Proficient in maintaining care plans, tracking service delivery metrics, and collaborating with interdisciplinary teams to enhance patient outcomes.

Highest-signal resume keywords

Healthcare CoordinationCase ManagementCare Management SoftwareElectronic Health RecordsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentTechnology TrainingService Delivery Metrics TrackingDatabase ManagementReferral Coordination

Soft Skills

Organizational SkillsCreative Problem-SolvingEmotional SupportTeamwork SkillsAdaptability

Tools & Technologies

Microsoft Office SuiteGoogle WorkspaceCare Management Software

Industry Keywords

Dementia CareHealthcare PrivacyHIPAA CompliancePatient NavigationCommunity Resources

About the role

Key responsibilities & impact

Provide hands-on tablet training and ongoing technical support for new family caregivers
Track, document, and support optimization of caregiver engagement with technology platforms
Provide comprehensive logistical support to the coaching team
Document all interactions and maintain accurate records in the care management system
Assist in developing, maintaining, and updating comprehensive, person-centered care plans
Monitor care plan adherence and identify opportunities for improvement
Liaise with primary care providers and client care management teams
Coordinate referrals to specialists, community services, and support programs
Track referral outcomes and ensure follow-through on provider recommendations
Coordinate critical care activities with Ceresti partners
Track service delivery metrics and outcomes
Maintain a comprehensive database of community resources for caregivers
Create resource guides tailored to individual family needs
Provide feedback on program improvements based on family experiences
Participate in developing new resources and tools
Contribute to best-practice development and documentation

Requirements

What you’ll need

2+ years of experience in healthcare coordination, case management, or patient navigation
Experience working with older adults and/or dementia populations preferred
Comfortable with tablets, smartphones, and digital platforms; ability to teach technology to diverse populations
Exceptional verbal and written communication skills; ability to communicate complex information clearly
Strong organizational skills with ability to manage multiple priorities and deadlines
Deep compassion for families facing dementia; ability to provide emotional support while maintaining professional boundaries
Creative problem-solving skills and ability to navigate complex healthcare systems
Ability to work effectively with diverse populations and adapt communication styles
Strong teamwork skills and ability to work across interdisciplinary teams
Proficiency in care management software and electronic health records
Experience with Microsoft Office Suite and Google Workspace
Ability to learn new software platforms quickly
Basic understanding of HIPAA and healthcare privacy requirements

Benefits

Comp & perks

Competitive compensation
Supportive culture
Opportunity to contribute to meaningful change