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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in branch operations, focusing on sales growth, customer relationship management, and compliance with ISO standards. Capable of developing strategic business plans and managing budgets while ensuring exceptional service and operational efficiency.
Highest-signal resume keywords
Branch Management ExperienceISO Compliance ExpertiseSales Growth StrategyCustomer Relationship ManagementLeadership and Staff Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingBudget ManagementOperational Performance AnalysisWarehouse Operations ManagementPricing Strategy DevelopmentContract ReviewInventory ManagementPerformance Metrics AnalysisLogistics CoordinationTraining Needs Analysis
Soft Skills
Relationship BuildingProblem SolvingCoaching and MentoringCustomer Service OrientationCollaboration
Certifications & Qualifications
Forklift CertificationDOT Medical Certificate
Industry Keywords
Electrical Wholesale DistributionSupply Chain ManagementOperational ComplianceContinuous ImprovementMarket Insights
About the role
Key responsibilities & impact- Lead day-to-day branch operations and operational performance
- Oversee warehouse operations, delivery logistics, inside sales, and counter sales teams
- Drive profitable sales growth through strategic planning and execution
- Oversee inside sales strategy, pricing, and customer support
- Build relationships with electrical contractors, industrial customers, OEMs, suppliers, and other stakeholders
- Partner with outside sales teams to develop new business and expand existing accounts
- Resolve customer issues and ensure exceptional service
- Provide market and customer insights for the annual business plan
- Establish business reviews with key supplier partners
- Partner with the Pricing Team to achieve competitive pricing and margin goals
- Lead, mentor, coach, and develop branch staff
- Conduct performance evaluations and pay recommendations
- Ensure positions are staffed by qualified and trained personnel
- Manage branch purchasing, pricing, quotations, contract review, and warehouse activities
- Analyze training needs and implement development plans
- Collaborate on product promotions, training, and inventory strategy
- Ensure appropriate stock levels of core electrical distribution products
- Ensure compliance with company policies and safety standards
- Assist with corporate audits
- Safeguard company assets and records
- Ensure Business System processes are installed and executed at the branch
- Serve as ISO Management System owner and coordinate audits, corrective actions, certification readiness, and continuous improvement
- Provide backup support for branch drivers and counter service during peak periods or staffing gaps
- Partner with Real Estate, Supply Chain, Purchasing, Accounting, and Finance on facility, inventory, vendor, credit, billing, and operational issues
- Manage branch budget, revenue targets, margins, operating expenses, and profitability
- Develop annual business plans, budgets, and sales forecasts
- Analyze performance metrics and implement corrective actions
- Ensure adherence to pricing strategy, credit policies, and cash management procedures
Requirements
What you’ll need- Bachelor’s degree in business, operations, supply chain, or related field preferred; equivalent industry experience highly valued
- 5+ years of experience in electrical wholesale distribution or related industry
- Prior leadership or branch management experience strongly preferred
- Experience working within ISO-compliant environments, including adherence to documented standards, audit readiness, and continuous improvement processes
- Valid driver’s license required
- Ability to obtain and maintain forklift certification
- Ability to obtain DOT Medical Certificate may be required in some locations
- Ability to lift up to 50 lbs.
- Ability to travel, visit customer sites, travel through assigned territory, and attend company and vendor activities and events requiring overnight stays
- May be required to work more than 40 hours per week
- Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, reference checks, and a post-offer drug screen
Benefits
Comp & perks- Eligibility for health, dental, and vision coverage
- Eligibility for 401(k) plan
- Flexible spending accounts
- Company-paid life insurance
- Company-paid short-term disability
- Company-paid long-term care
- Employee Assistance Program
- Excused Absence time off
- Paid Time Off (PTO)
- Company-paid holidays
- Supplemental life insurance
- Hospital indemnity benefits
- Accident and critical illness benefits with cancer coverage
- Professional development opportunities
- Flexibility to balance life's priorities