CESCO

Manager

• Lead day-to-day branch operations and operational performance
• Oversee warehouse operations, delivery logistics, inside sales, and counter sales teams
• Partner with sales leadership to align inside sales targets and drive profitable sales growth
• Oversee inside sales strategy, pricing, customer support, account development, and customer relationships
• Build relationships with electrical contractors, industrial customers, OEMs, suppliers, and other stakeholders
• Resolve customer issues and provide exceptional service
• Provide market and customer insights for the annual business plan
• Establish business reviews with key supplier partners
• Partner with Pricing to maintain competitive pricing, margins, and profit goals
• Lead, mentor, coach, evaluate, and develop branch staff
• Ensure branch positions are staffed by qualified and trained personnel
• Manage branch purchasing, pricing, quotations, contract review, and warehouse activities
• Conduct training analysis and implement plans to address gaps
• Collaborate on product promotions, training, inventory strategy, and supplier activities
• Ensure appropriate stock levels of core electrical distribution products
• Ensure compliance with company policies and safety standards
• Assist with corporate audits and safeguard company assets and records
• Ensure Crescent’s Business System processes are implemented and executed
• Serve as ISO Management System owner, coordinating audits, corrective actions, certification readiness, and continuous improvement
• Provide backup support for branch drivers and counter service during peak periods or staffing gaps
• Partner with Real Estate, Supply Chain, Purchasing, Accounting, and Finance on facility, inventory, credit, billing, and operational issues
• Manage branch revenue targets, margins, operating expenses, budget, profitability, business plans, forecasts, and cash management
• Analyze performance metrics and implement corrective actions

Branch Manager

• Lead the day-to-day operations and operational performance of the branch
• Ensure efficient operations, strong customer service, and effective execution of inside sales
• Oversee warehouse operations, delivery logistics, and inside sales teams
• Partner with regional and outside sales organizations to support customer growth and account development
• Drive profitable sales growth through strategic planning and execution
• Oversee inside sales strategy, pricing, and customer support
• Build and maintain relationships with electrical contractors, industrial customers, OEMs, suppliers, vendors, and other stakeholders
• Resolve customer issues and ensure exceptional service
• Provide market and customer insights for the annual business plan
• Establish business reviews with supplier partners and align on product launches and promotions
• Partner with the Pricing Team to achieve market competitiveness, margin, and profit goals
• Lead, mentor, coach, and develop branch staff across inside sales, counter sales, warehouse, and delivery
• Conduct performance evaluations and pay recommendations
• Ensure positions are staffed by qualified and trained personnel
• Manage branch purchasing, pricing, quotations, contract review, warehouse activities, and related functions
• Analyze training needs and implement plans to close gaps
• Collaborate on product promotions, training, inventory strategy, and purchasing
• Ensure appropriate stock levels of core electrical distribution products
• Ensure compliance with company policies and safety standards
• Assist with corporate audits and safeguard company assets and records
• Install and execute Crescent’s Business System standard processes at the branch
• Serve as ISO Management System owner, maintaining certification readiness, coordinating audits, driving corrective actions, and fostering continuous improvement
• Provide backup support for branch drivers and counter service during peak periods or staffing gaps
• Partner with Real Estate on facility repairs, maintenance, and safety issues
• Collaborate with Supply Chain, Purchasing, Accounting, and Finance on inventory, vendor, credit, billing, and payment issues
• Manage branch budget, revenue targets, margins, operating expenses, and profitability
• Develop annual business plans, budgets, and sales forecasts
• Analyze performance metrics and implement corrective actions
• Ensure adherence to pricing strategy, credit policies, and cash management procedures
• Attend branch/company meetings and events; overnight travel may be necessary
• Perform other duties as assigned or requested

• Lead day-to-day branch operations and operational performance
• Oversee warehouse operations, delivery logistics, and inside sales teams
• Partner with regional and outside sales organizations to support customer growth and account development
• Drive profitable sales growth through strategic planning and execution
• Oversee inside sales strategy, pricing, and customer support
• Build relationships with electrical contractors, industrial customers, OEMs, suppliers, vendors, and other stakeholders
• Resolve customer issues and ensure exceptional service
• Provide market and customer insights for the annual business plan
• Conduct business reviews with supplier partners
• Partner with Pricing to maintain competitive market levels and profit margins
• Lead, mentor, coach, evaluate, and develop branch staff
• Ensure qualified and trained staffing and implement training-gap plans
• Manage branch purchasing, pricing, quotations, contract review, and warehouse activities
• Collaborate on product promotions, training, and inventory strategy
• Ensure appropriate stock levels of core electrical distribution products
• Ensure compliance with company policies, safety standards, and ISO requirements
• Assist with corporate audits and maintain branch assets and records
• Serve as ISO Management System owner, coordinating audits, corrective actions, certification readiness, and continuous improvement
• Provide backup support for branch drivers and counter service during peak periods or staffing gaps
• Partner with Real Estate, Supply Chain, Purchasing, Accounting, and Finance on facility, inventory, vendor, credit, billing, and operational issues
• Manage branch budget, revenue targets, margins, operating expenses, and profitability
• Develop annual business plans, budgets, and sales forecasts
• Analyze performance metrics and implement corrective actions

Operations

• Manage the operational performance of multiple branch locations within a Super District
• Provide strategic and operational guidance to Branch Managers
• Ensure consistent execution of safety, operational efficiency, customer service, inventory management, and financial performance standards
• Translate corporate operational strategy into executable regional plans
• Build a high-performing leadership team
• Partner with Super District Sales Leadership, Supply Chain, Finance, and Human Resources
• Lead and develop Branch Managers and operational teams across the assigned region
• Establish performance expectations and operational standards across all locations
• Drive accountability through performance reviews and operational metrics
• Drive regional revenue growth, gross margin, operating expenses, productivity, inventory management, and working capital optimization
• Monitor branch KPIs, including inventory turns, service levels, operating cost, productivity, and safety
• Develop and manage regional operating budgets and forecasts
• Improve operational efficiency, reduce costs, and improve asset utilization
• Champion a safety-first culture and ensure OSHA, DOT, regulatory, and company compliance
• Conduct safety reviews and operational audits
• Ensure high service levels, product availability, order accuracy, and reliable delivery performance
• Collaborate with Sales leaders on major projects, strategic accounts, and service commitments
• Resolve escalated customer-impacting operational issues
• Oversee regional inventory strategy and partner on forecasting, fill rates, and demand planning
• Ensure consistent warehouse, logistics, delivery, and inventory-control processes
• Recruit, develop, and retain Branch Managers and operational leaders
• Drive performance management, leadership development, and succession planning
• Lead process standardization, efficiency, productivity, and continuous-improvement initiatives
• Use operational data and KPIs to identify trends and drive improvements
• Share best practices across branches and support new systems, processes, and company initiatives
• Serve as the district’s ISO Management System owner, maintain certification readiness, coordinate audits, drive corrective actions, and foster compliance

Area Operations Manager

• Lead day-to-day branch operations and operational performance
• Oversee warehouse operations, delivery logistics, and inside sales teams
• Partner with sales leadership to align inside sales targets and drive profitable sales growth
• Oversee inside sales strategy, pricing, customer support, and account development
• Build relationships with electrical contractors, industrial customers, OEMs, suppliers, and other stakeholders
• Resolve customer issues and ensure exceptional service
• Provide market and customer insights for annual business planning
• Establish business reviews with supplier partners
• Lead, mentor, coach, and develop branch staff
• Conduct performance evaluations and pay recommendations
• Ensure positions are staffed by qualified and trained personnel
• Provide management and guidance for purchasing, pricing, quotations, contract review, warehouse activities, and related functions
• Analyze training needs and implement gap-bridging plans
• Collaborate on product promotions, training, and inventory strategy
• Maintain appropriate stock levels of core electrical distribution products
• Ensure compliance with company policies and safety standards
• Assist with corporate audits and safeguard company assets and records
• Maintain Crescent’s Business System standard processes at the branch
• Serve as the branch ISO Management System owner, maintaining certification readiness, coordinating audits, driving corrective actions, and fostering continuous improvement
• Provide backup support for branch drivers and counter service during peak periods or staffing gaps
• Partner with Real Estate, Supply Chain, Purchasing, Accounting, and Finance to resolve facility, inventory, vendor, credit, billing, and operational issues
• Manage branch budget, revenue targets, margins, operating expenses, and profitability
• Develop annual business plans, budgets, and sales forecasts
• Analyze performance metrics and implement corrective actions
• Ensure adherence to pricing strategy, credit policies, and cash management procedures
• Attend branch/company meetings and events; overnight travel may be necessary
• Perform other duties as assigned or requested

• Manage the operational performance of multiple branch locations within a Super District
• Provide strategic and operational guidance to Branch Managers
• Ensure consistent execution of safety, operational efficiency, customer service, inventory management, and financial performance standards
• Translate corporate operational strategy into executable regional plans
• Build a high-performing leadership team
• Partner with Super District Sales Leadership, Supply Chain, Finance, and Human Resources
• Lead and develop Branch Managers and operational teams
• Establish performance expectations and operational standards across locations
• Drive accountability through performance reviews and operational metrics
• Drive regional revenue growth, gross margin, operating expenses, productivity, inventory management, and working capital optimization
• Monitor branch KPIs, including inventory turns, service levels, operating cost, productivity, and safety
• Develop and manage regional operating budgets and forecasts
• Improve operational efficiency, reduce costs, and improve asset utilization
• Champion a safety-first culture and ensure OSHA, DOT, regulatory, and company safety compliance
• Conduct safety reviews and operational audits
• Ensure high service levels, product availability, order accuracy, and reliable delivery performance
• Support major projects, strategic accounts, and customer service commitments
• Resolve escalated operational issues affecting customers
• Oversee regional inventory strategy and improve forecasting, fill rates, demand planning, inventory accuracy, and warehouse/logistics processes
• Recruit, develop, and retain Branch Managers and operational leaders
• Drive performance management, leadership development, and succession planning
• Lead operational improvement initiatives focused on standardization, efficiency, and productivity
• Use operational data and KPIs to identify trends and drive improvements
• Share best practices across branches and support new systems, processes, and company initiatives
• Serve as the district’s ISO Management System owner, maintain certification readiness, coordinate audits, drive corrective actions, and foster continuous improvement and compliance

• Lead day-to-day branch operations and operational performance
• Oversee warehouse operations, delivery logistics, inside sales, and counter sales teams
• Drive profitable sales growth through strategic planning and execution
• Oversee inside sales strategy, pricing, and customer support
• Build relationships with electrical contractors, industrial customers, OEMs, suppliers, and other stakeholders
• Partner with outside sales teams to develop new business and expand existing accounts
• Resolve customer issues and ensure exceptional service
• Provide market and customer insights for the annual business plan
• Establish business reviews with key supplier partners
• Partner with the Pricing Team to achieve competitive pricing and margin goals
• Lead, mentor, coach, and develop branch staff
• Conduct performance evaluations and pay recommendations
• Ensure positions are staffed by qualified and trained personnel
• Manage branch purchasing, pricing, quotations, contract review, and warehouse activities
• Analyze training needs and implement development plans
• Collaborate on product promotions, training, and inventory strategy
• Ensure appropriate stock levels of core electrical distribution products
• Ensure compliance with company policies and safety standards
• Assist with corporate audits
• Safeguard company assets and records
• Ensure Business System processes are installed and executed at the branch
• Serve as ISO Management System owner and coordinate audits, corrective actions, certification readiness, and continuous improvement
• Provide backup support for branch drivers and counter service during peak periods or staffing gaps
• Partner with Real Estate, Supply Chain, Purchasing, Accounting, and Finance on facility, inventory, vendor, credit, billing, and operational issues
• Manage branch budget, revenue targets, margins, operating expenses, and profitability
• Develop annual business plans, budgets, and sales forecasts
• Analyze performance metrics and implement corrective actions
• Ensure adherence to pricing strategy, credit policies, and cash management procedures

• Lead day-to-day branch operations and operational performance
• Oversee warehouse operations, delivery logistics, and inside sales teams
• Partner with sales leadership on targets, pricing, customer support, and business growth
• Drive profitable sales growth and develop new and existing customer accounts
• Build relationships with electrical contractors, industrial customers, OEMs, suppliers, and other stakeholders
• Resolve customer issues and ensure exceptional service
• Provide market and customer insights for annual business planning
• Lead, mentor, coach, and develop branch staff
• Conduct performance evaluations and pay recommendations
• Ensure staffing, training, safety, accountability, and compliance with company policies
• Manage branch purchasing, pricing, quotations, contract review, warehouse activities, and inventory strategy
• Maintain stock levels of core electrical distribution products
• Ensure Business System processes are installed and executed at the branch
• Serve as ISO Management System owner, coordinating audits, corrective actions, certification readiness, and continuous improvement
• Provide backup support for branch drivers and counter service during peak periods or staffing gaps
• Partner with Real Estate, Supply Chain, Purchasing, Accounting, Finance, and internal support teams
• Manage branch revenue targets, margins, operating expenses, budget, profitability, forecasts, and business plans
• Analyze performance metrics and implement corrective actions
• Ensure adherence to pricing, credit, and cash management procedures
• Perform other duties as assigned